Amd atikmpag.sys / atikmdag.sys (bsod) fix

Discussion in 'Windows OS and Software' started by mikecacho, May 22, 2013.

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  1. mikecacho

    mikecacho Notebook Evangelist

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    For those who experience the BSOD due to Microsoft expansion utility or for any reason (expand.exe) please follow this guide in an attempt to eliminate such failures.

    Note1: Please download and run Who Crashed to help pinpoint which .sys file is causing the error

    Note2: This process does not only apply to the two files listed, but any other file extension types such as atikgktxx.dll and atikeclxx.exe just repeat the steps below.


    Steps:


    1. Ensure you have the latest and greatest GPU drivers installed... (control panel>system and security>device manager>display adapters>properties (under respective card)>driver date. If you have the latest continue with step 2.

    2. C:\AMD\Support\12-4_vista_win7_64_dd_ccc\Packages\Drivers\Display\W**A_INF\B******

    3. Copy the file atikmdag.sy_ "OR" atikmpag.sy_

    4. Create a folder called "TEST" and place it either on your desktop or C: drive, paste copied file into this folder.

    5. Open the "COMMAND PROMT" "CMD"

    5. enter the following command: EXPAND.exe atikm(p/d)ag.sy_ atikm(p/d)ag.sys (make sure there is a space between the file types when you are typing or it will not expand)Example: EXPAND.exe atikmpag.sy_ (SPACE) atikmpag.sys

    6. Once done open C:\Windows\system32\drivers and rename the existing atikmdag.sys or atikmpag.sys to atikmdag.sys.bak or atikmpag.sys.bak

    7. Copy the newly created atikmpag.sys or atikmdag.sys file from the "TEST" folder you made earlier into the file path in step 6.

    8. Reboot and your done (all BSOD related to those two files should no longer happen)
    Reasons for this issue can be due to incorrect expanding and extracting .sys files for multiple reasons.
     
  2. antriach

    antriach Notebook Guru

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    could be applied to nvidia?

    How??

    THX
     
  3. zeinoonm

    zeinoonm Notebook Consultant

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    Hi,
    i'm suffering from the dreaded "atikmpag.sys" BSOD problem.
    I'd love to try your above mentioned fix, except that i deleted the AMD folder on the C drive. (C:\AMD\Support\12-4_vista_win7_64.....)
    Now i don't have the files to expand. :(
    Any ideas?

    I'm on a HP DV7t quad core,running ATI Radeon HD 6490M, and a sandy bridge processor on Win 7 64bit.
    My display drivers are those posted on HP's website for this specific laptop. I tried the latest driver from AMD and it won't install properly.
    Thanks in advance for your help.
     
  4. JOSEA

    JOSEA NONE

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  5. zeinoonm

    zeinoonm Notebook Consultant

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    thank you, i'll check it out. and yeah, i like this avatar :D
     
  6. Scraphead

    Scraphead Newbie

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    Hello!

    I have been getting the atikmpag.sys bsod for about a week now.
    When I go to C:\AMD\Support\ I get two folders:

    13-1_vista_win7_win8_64_dd_ccc_whql
    and
    13-4_win7_win8_64_dd_ccc_whql

    They both contain the .sy_ files, so which one should I take it from?
    Also, I am on a desktop and not a notebook, will this method still work for me?

    Thanks! :)


    XFX Radeon HD 6950
    Win7 Ultimate 64-bit
    Gigabyte GA-890FXA-UD5
    AMD Phenom II X4 965
     
  7. vetiarvind

    vetiarvind Newbie

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    Either should work but I'm assuming you're running the latest 13-4 version of the driver, so you're better off using that one. Just check the version of your driver on Device Manager if you're not sure.
     
  8. Scraphead

    Scraphead Newbie

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    I did figure out eventually that the 13-1 and 13-4 were driver version, so I deleted the older and went through with the process with the remaining one! :) Haven't had a BSOD since.
     
  9. IRequirehelp

    IRequirehelp Newbie

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    i got stuck at Step 5, when i put that command and push enter it says: Cant open input file: atikmpag.sy_
     
  10. mikecacho

    mikecacho Notebook Evangelist

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    EXPAND.exe atikmdag.sy_ atikmdag.sys

    ^^----- copy and paste the above line.

    Also ensure when you run CMD, that you select "RUN AS ADMINISTRATOR"
     
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