Alienware overheating problem

Discussion in 'Alienware 17 and M17x' started by Seyyed hasan, Apr 23, 2019.

  1. Seyyed hasan

    Seyyed hasan Notebook Enthusiast

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    Hey friends. I have a problem with my alienware 17 r1 thant bought it weeks ago. The laptop have overheating problem that when I have run stress test or bench test cpu have temp over 97 Celsius. Some friends helped me and I applying thermal grizzly conductuant and buying good cool pad ( cooler master u3 plus) but the result was the same. Sometime laptop restart or shutdown suddenly after a beep.
    I use throttle stop and decrease of set core and cache voltage to -90mv and down clock the cores to to 39, 38, 37,36 and now with full cool pad load I have temp reach 89 Celsius but few times after restarting windows when the laptop just log off the laptop shutdown suddenly after a beep and I think its because throttle stop closed after log off. I really want to solve this problem and use my CPU at is best. A friend recommended me that I use thermal pad and downgrading bios from a16 to a14+ , but I don't sure that this solve problem and I afraid that when I want downgrading bios , laptop suddenly shut down and the bios wracked.
    Plz someone help , a hero or some one famous (like the legend Mr.fox ) or anyone else that had this problem.
     

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  2. kaibsora

    kaibsora Notebook Consultant

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    For this processor you need the aftermarket hs

    Sent from my SM-N950U1 using Tapatalk
     
  3. Seyyed hasan

    Seyyed hasan Notebook Enthusiast

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    Where I can find that? And I have 4930mx with 880m graphic.
    I think at least , shouldn't have suddenly restart with stock his.
     
  4. kaibsora

    kaibsora Notebook Consultant

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    It does with an overclock that's heavy on voltage
    Attached is my throttlestop settings. BUt you have to disable vrm throttling in bios
    Sent from my SM-N950U1 using Tapatalk
    [​IMG]
     
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  5. Seyyed hasan

    Seyyed hasan Notebook Enthusiast

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    No over clock just Intel turbo boost. I have restart with stock multiplier (39 39 38 37). Your oc is my dream brother.
     
  6. kaibsora

    kaibsora Notebook Consultant

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    Mines not the best but I suggest against xtu

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  7. Seyyed hasan

    Seyyed hasan Notebook Enthusiast

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    I use throttle stop too. But with 1.01v and 37 4 core multiplier my CPU temp reach 98.
     
  8. kaibsora

    kaibsora Notebook Consultant

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    Somethings not right.

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  9. Seyyed hasan

    Seyyed hasan Notebook Enthusiast

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    Yesss. And I want know what's that.....
     
  10. Arrrrbol

    Arrrrbol Notebook Evangelist

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    Looks like you have a warped heatsink, core 0 max is 99 degrees and core 3 is 83. You might need to replace it to solve that problem. Your laptop is shutting down because that is too much of an undervolt for your CPU to handle, it should stop crashing on stock voltage.
     
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