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Alienware m14x Making Insane Beeping noise that won't stop (won't boot)

Discussion in 'Alienware 14 and M14x' started by XxAlbertoxX, Nov 26, 2012.

  1. XxAlbertoxX

    XxAlbertoxX Notebook Consultant

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    So my alienware m14x that I purchased my 1year ago, just started making multiple, sequential, beeping noises upon start-up.

    To be honest, it did this about 1+ week ago, but I did the "system repair" and restarted and it somehow "fixed" itself (for the moment atleast) and allowed me to log- on to windows 7 until now.

    It started again this morning, despite working last night. I shut down the computer via the "shut down " option in the start panel.

    I tried doing the system repair option & memory diagnostic on the BIOS screen. Doesn't seem like anything helps.

    It keeps beeping, and it pretty much won't stop. Is it the motherboard (hardware), or maybe software? over heating?

    I really REALLY wanted to delete that stuff before I send anything in....

    Any advice guys? I would very greatly appreciate it.
     
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow Super Moderator

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    Did you count the amount of beeps? Dell/Alienware has a code for the # of beeps. Did you have onsite warranty? Alienware will send someone to your home.
     
  3. XxAlbertoxX

    XxAlbertoxX Notebook Consultant

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    It's an unlimited # of beeps... it never stops... it will beep, 100times or even more just continuously like an alarm clock...

    I purchased the 2 year plan, I would have to log into to Dell to see or check the box with receipt which is downstairs still I believe.

    I was just seeing if anyone knows what the multiple beeps are, since there is a set "number" or "pattern"

    And I had stuff on the HDD that I wanted to delete before anyone services the computer ya know :p
     
  4. ejohnson

    ejohnson Is that lemon zest?

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    Motherboard failure is my guess.
     
  5. Mastaa

    Mastaa Notebook Consultant

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    You can still remove your HDD and connect it to another computer to remove your "private" stuff you don't want anyone to see, if you really think this is necessary :D
     
  6. digitalmo

    digitalmo Notebook Consultant

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    Sound like the mobo is fried or something of that nature.

    Just take the bottom cover off and remove the HDD before you send it in. They may refuse to service it without all the original parts in, though? So the ideal is to remove the drive, install in another computer, format, reinstall in AW before you send it for service.

    Good Luck!

    Maybe they will give you an r2?
     
  7. digitalmo

    digitalmo Notebook Consultant

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  8. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Do you have anything attached to it? An external keyboard or ODD or something?
     
  9. HavocATX

    HavocATX Notebook Guru

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    Does it beep in the bios screen or only when in windows?

    If not in the bios, boot to the Windows Disc. Does it beep then?
     
  10. Sn1PeR

    Sn1PeR Notebook Enthusiast

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    Mine started doing the exact same thing this past weekend (R2 here though). I believe it has something to do with the battery. I was able to get mine to boot by holding down the power button to shut it down, and then plugging in the power cable before attempting to boot again. Oddly enough I had the problem again and it would not boot until I unplugged the power cable. I just had the problem again today when resuming the laptop from hibernation, holding the power button and starting it again solved the issue.

    I also was getting a continuous beep that never stopped.

    I should add that my problem started when I hit control+alt+delete during the windows 8 bootup (missed getting into the bios - was on the way to turn off the cpu turbo feature).
     
  11. Sn1PeR

    Sn1PeR Notebook Enthusiast

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    Well I made the mistake of shutting it down completely (it was going to sleep and waking up just fine)...

    Now it won't boot and does the continous beeping thing. There is no beep code here, it continues forever.

    Any help would be appreciated. I have read that it could be "power" related - is there a way to reset the battery?
     
  12. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Yes, take the CMOS battery out, the battery and the AC Adapter and press the power button for 1 minute then put everything back.
     
  13. Sn1PeR

    Sn1PeR Notebook Enthusiast

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    Dumb question, but I can do this w/o voiding my warranty right? I've built many desktops in the past, so I'm not worried about breaking anything, just voiding the warranty.

    edit: I found a video that shows another m14x doing exactly what mine is:
    http://m.youtube.com/#/watch?v=490R-dEJI-Q&desktop_uri=/watch?v=490R-dEJI-Q

    Removing the battery seems easy, but I haven't found good instructions on how to get to the cmos battery. I may try the regular battery first and see if that works.
     
  14. Mastaa

    Mastaa Notebook Consultant

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    Alienware allows you to open and modify your notebook without voiding your warranty, unless you break something in the process. As for the teardown, I think there are
    some good vids on youtube :)
     
  15. Sn1PeR

    Sn1PeR Notebook Enthusiast

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    Sounds like I'm getting a motherboard replacement...

    I pulled the battery out for a while and held the power button, but did not dig around for the cmos battery.
     
  16. runamonk

    runamonk Notebook Consultant

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    Maybe you have a stuck key?
     
  17. Sn1PeR

    Sn1PeR Notebook Enthusiast

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    I wish it were so simple. Dell support said that it sounds like a corrupted BIOS... Apparently hitting control alt delete before windows starts up is a really bad idea.
     
  18. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    The CMOS battery is right beneath the palmrest, on the left side. Here's a 1080p teardown video in case you want to give it a shot.
     
  19. XxAlbertoxX

    XxAlbertoxX Notebook Consultant

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    Just to future referenance, I was able to load the system restore where it loaded the repair menu.

    I did a restore via Alienware Respawn I believe, and it kept all my old files in a folder.

    SOMEHOW, the computer was able to boot again after.

    Suprisingly, the problem happened again, just yesterday, after weeks of it working.

    I again, loaded the repair windows feature, and it worked right after booting.

    I'm so confused as to what the hell it is and why it works sometimes, and why it doesn't work other times.

    And I do have a external monitor, keyboard, and mouse plugged in
     
  20. juliant

    juliant Notebook Deity

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    Make sure you do what Mr. Luis tells you to do (though is a headache)! Unfortunately, to reach to the cmos battery, you will have to dismantle half of the system. You may also want to check if you are not getting a virus or something. Do a diagnostic at boot and see the life of your battery. Could be a bad memory as well, but battery reaching to an end is my believe... Unfortunately your battery is covered by the warranty only for a year (I think). But you must do a power drain and see how things go on. Also you may want to turn of the charging warning from bios... Sorry about your problem, hopefully you will have it fixed soon enough.
     

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