Alienware 18 - Random Freezing requiring hard reset

Discussion in 'Alienware 18 and M18x' started by Maxware79, Mar 18, 2020.

  1. Maxware79

    Maxware79 Notebook Deity

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    Hello all,
    After all these years and machines, I just purchased my first ever 18 (4800MQ and dual 8970M's). I'm still waiting for it to be posted but it was listed as having a random screen freeze issue that requires a hard reset to sort out. I previously had a 17 with a M290X that was doing the same thing and it ended up being the GPU. I think they are rebadged 8970's anyway.
    Has anyone had the same issue with their 18? I'll probably start with a clean Windows 10 installation on a new SSD but I'm going to assume it's a hardware issue.
    Any insight would be appreciated.
    Cheers.
     
  2. Charger67RT

    Charger67RT Notebook Enthusiast

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    Alienware 18 usually was with dual 290x, so that alien is very strange.
     
  3. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    Its the same card. some driver versions call it 8970m
     
  4. Maxware79

    Maxware79 Notebook Deity

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    Yeah I was assuming it was the M290X and the Device Manager just showed it as the 8790M.
     
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