Alienware 18 motherboard bricked

Discussion in 'Alienware 18 and M18x' started by marcomarc, Dec 14, 2018.

  1. marcomarc

    marcomarc Notebook Enthusiast

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    Hello everybody,

    My alienware 18 (2014) motherboard seemes to be bricked: nothing, black screen) but keyboard lights.
    It happend after an update from locked bios to an unlocked.
    I have tried everything in different ways but no result.
    The last attempt is this:

    • Turn the system off and disconnect the AC adapter
    • Disconnect CMOS battery and system battery
    • Do a power drain (press and hold power button 30 seconds)
    • Remove all memory modules
    • Reconnect AC adapter and power system on
    • Let laptop beep until it turns itself off
    • VERY QUICKLY, WHILE IT IS OFF, BUT BEFORE IT ATTEMPTS TO BOOT AND LIGHTS COME ON AGAIN, INSERT A MEMORY MODULE
    • System will start to beep 5 times
    • Power system off
    • Reconnect CMOS battery and system battery
    • Replace any panels removed for access to memory modules
    • Done…

    is ok but at the last step, when the system restarts, it beeps 4 times and not 5 times as described.
    And no result,...black screen.

    Is there a way to make my laptot rebooting ? Any idea ?

    Thank you very much for ur answers, and sorry for my bad english, im a french.

    My laptop: Alienware 18 4810MQ 16G RAM 78M SLI
    Before this ennoying situation, every components were working fine










     
  2. skindoe

    skindoe Notebook Geek

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    Try the process again. 4 beeps is ram issue, maybe you didn't install the stick of ram properly?
     
  3. marcomarc

    marcomarc Notebook Enthusiast

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    Hello, thank you for your answer
    I tried the process several times, and the RAM was installed properly. I tried different slots and different RAM sticks.
    Nothing to do.
    Im wondering that, as long as the motherboard beeps, it means it is not dead. Maybe im wrong with this
     
  4. TheReciever

    TheReciever D! For Dragon!

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    If its the same reset process as the Ranger, then when you get 5 beeps, upon boot hold Fn. It will reboot automatically after POST, after the reboot, let go of Fn.
     
  5. marcomarc

    marcomarc Notebook Enthusiast

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    Ill try this
    Thank you
     
  6. marcomarc

    marcomarc Notebook Enthusiast

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    2 problems:
    1) It does reboot automaticely but I have only 4 beeps, not 5
    2) I get no post. The screen is black
     
    Last edited: Dec 14, 2018
  7. marcomarc

    marcomarc Notebook Enthusiast

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    <<i dont understand: Le keyboard works, i can feel the graphc cards and cpu are warm...but black screen.
     
  8. TheReciever

    TheReciever D! For Dragon!

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    You want 5 beeps first, then reboot with Fn key until it automatically reboots.

    Again this is only if the Viking has the same troubleshooting codes as the Ranger.
     
  9. marcomarc

    marcomarc Notebook Enthusiast

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    It is not.
    Everything looks working fine, but screen stays black
     
  10. marcomarc

    marcomarc Notebook Enthusiast

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    DAMNED IT WORKS !!!!!!!!!!!
    Thank you very much
    I love you all !!!!!!!!!
     
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