Alienware 17R4 not turning on..

Discussion in '2015+ Alienware 13 / 15 / 17' started by LaptopGamingGeek, Jun 16, 2021.

  1. LaptopGamingGeek

    LaptopGamingGeek Notebook Geek

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    Hi guys,

    Desperate for some help... My laptop was on working absolutely fine, but it turned off suddenly and now won't turn on...

    I thought it could be the power supply, so I ordered a new one, but still no luck.

    What happens is the light on the power supply is on and green as soon as I plug the end into the laptop it turns off and laptop will not switch on...

    Any help appreciated, thanks in advance!!
     
  2. Gumwars

    Gumwars Notebook Evangelist

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    Sounds like something in the power receptacle on the laptop may have shorted out. The power supply is tripping some internal breaker.
     
  3. MogRules

    MogRules Notebook Deity

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    This is signifying a short in the system somewhere. When you plug in the adapter it detects the short and kills the power to prevent anything worse from happening. There is likely a problem with some component on the board. If you live somewhere where you have services that can find the problem and fix it, that might be a solution, otherwise you will be looking at a new motherboard most likely.
     
    XxAcidSnowxX likes this.
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