[Alienware 17R4 / 15R3] - Disassembly + Repaste Guide + Results

Discussion in '2015+ Alienware 13 / 15 / 17' started by iunlock, Oct 22, 2016.

?

Will you be repasting your 17R4/15R2?

  1. Yes.

    309 vote(s)
    77.4%
  2. No.

    19 vote(s)
    4.8%
  3. Maybe.

    71 vote(s)
    17.8%
  1. jmmenes

    jmmenes Notebook Enthusiast

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    I guess I was sent a bad one then. Becuase when I look at iunlocks photos & with what I saw on my own Alienware. It may as well be the same motherboard & heatsink.
     
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  2. MogRules

    MogRules Notebook Deity

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    Correct, the GPU is still stamped but the CPU is not.
     
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  3. Infinaris

    Infinaris Notebook Consultant

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    May have to repaste my own 17R4 its suffering from the dreaded overheating plague. Got 104 on one temp sensor last night. Wonder if this will solve the issue...
     
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  4. Pete Light

    Pete Light Notebook Deity

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    No, LM is the best by miles. 8 - 10C cooler than anything else

    Sent from my SM-G935F using Tapatalk
     
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  5. Vaeron

    Vaeron Notebook Evangelist

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    I think whenever you get anything past 90°C, you should repaste.
     
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  6. jmmenes

    jmmenes Notebook Enthusiast

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    Thanks for the info. I'll take that into consideration.
     
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  7. Vasudev

    Vasudev Notebook Nobel Laureate

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    Why did you return 15 r3?
     
  8. Infinaris

    Infinaris Notebook Consultant

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    Had the thing repasted along with a heatsink swap last week. 7820hk/1080 combo but it still creeps up bad under load. Heading towards a mobo and 2nd heatsink swap again. Sucks as hell as they saying they wont replace the unit it because I bought it from a outlet seller.... :C
     
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  9. Vaeron

    Vaeron Notebook Evangelist

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    I didn’t like how I had multiple issues within the first month. Some were unfortunate mistakes. I’ll list them as best as I could.
    1. Temperature: At stock, I’d max out the CPU at about 93°C. After buying thermal pads/paste, I got it down to 75°C (cores 0 and 2) and 60~63°C (cores 1 and 3). I was going to use LM, but I was annoyed at all the issues by then. In the end, the core temp difference 6 to 15°C was too much for me.
    2. Design: The heatsink and tripod design is flat out flawed. I figured, “Hey, let me just lap this heatsink, and adjust this tripod arm.” But then you slowly realize, “I paid good money for this, and I still have to do these?” I do believe that I could have solved the core temp differential in time, but it really wasn’t worth the hassle.
    3. Hardware: I didn’t trust the Killer Network card which led me to buying the Intel 8265 a full three weeks ahead of my unit being delivered. I (futilely) asked Dell if there was any minute chance of picking the brands for the parts they’re using, but they said no.
    4. Software: Updating things isn’t as seamless as they make it out to be. You have to be aware of where to get and what stuff you need to install. Don’t just rely on their website.
    General build and technician mishaps (LONG STORY):

    The unit arrived with a broken Enter key on the keyboard, so I asked Dell for a replacement. When the technician arrived, I told him to just give me the replacement, but I got lazy as well. I asked him to replace it since he wanted to do the job anyway. Big mistake, he never did anything to make sure he was ESD-safe. He also broke the macro key LED cable when he was putting back the machine.

    I had to wait for the following week to get that replaced in which I specifically told him to just leave the part, so I can do it on my own. After replacing it, I noticed that there was a bubble on the lower right corner of the palm rest which prompted another call for replacement. As such, I also asked for replacement screws since the previous tech loosened several heads.

    When the parts arrived, the same tech came to replace the palm rest and had the screws I asked for. I’ve prepared the laptop open at this point, and I showed him the loose screws. The unfortunate bit is that, neither of us could take out the screw at the metal jacket covering the power cable which meant that he couldn’t replace the palm rest. I also asked for a replacement bezel because the one that came with my unit wasn’t properly attached (too much adhesive on the middle bottom and almost none on its sides).

    So, I wait for the next week again to have the jacket, palm rest, and bezel replaced. A new tech comes, and he starts to work on the replacement. I was preoccupied with my M18x R1 when he arrived since the old GPU just died. Now, after all the bumbling by the previous tech, I was more wary while the new tech worked on it. I called him out properly when he wanted to take out the heatsink because he said that he can’t lift the motherboard without doing that. I told him that’s unnecessary, and carefully showed him how to lift the whole mobo out because I didn’t want him messing up the repaste job I did.

    This irked him apparently. He started blaming me for getting the laptop screws off when I already took out the bottom panel, and the two screws at the back – the ones near the back ports – even before he came in. I know that it can be hard when you’re being watched, but he used that reason as if I was persecuting/judging him. In this regard, I preferred the “idiot” (as he referred to) that came before him as I felt that we were both working together on it. I was trying to learn from them (I didn’t learn a thing, but that doesn’t mean you will be disrespectful to one another). I opted to be silent as he yapped about things because he wasn’t clearly receptive to my help. He replaced the jack and palm rest, but couldn’t replace the bezel as the replacement that Dell sent had a broken connector (?) where you connect the LED cable I presume. It also had zero adhesive on it. None at all. So, the tech had to use the old bezel he just ripped off. He left, and apologized after he did the job.

    So, there I was with my machine – parts replaced/reused and a bit weary for the night. I noticed the tech left out one screw, so I had to open up the laptop, and I fixed his mistake. Only then was when I finally gave up. I sent an email the same night to have the laptop sent back. I put back the original network card, and sent the unit 10 days after receiving the shipping info.

    I also had some problems when shutting down or restarting the laptop, but I figured this post is too long already.
     
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  10. jmmenes

    jmmenes Notebook Enthusiast

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    Hey all, this is off topic but with the holiday season coming up & black friday/cyber monday that comes with it.

    Is there a thread in this forum about recent gaming/electronics sales?

    Or can does anyone have tips regarding that?
     
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