Alienware 17 R4 lags every time i refresh.

Discussion in 'Alienware' started by Hass., Dec 11, 2017.

  1. Phoenix

    Phoenix Colonel

    Reputations:
    9,207
    Messages:
    15,552
    Likes Received:
    20,090
    Trophy Points:
    931
    1) What build of Windows are you running? type winver in an elevated command prompt to see the version

    2) Did you disable all the nasty stuff of Windows 10 using O&O ShutUp10 ? O&O ShutUp10 - Do not use Windows 10 without it!

    3) Are both your Intel and nVIDIA Drivers up to date?

    These are the latest ones:

    Intel® Graphics Driver for Windows® 10, 64-bit * [15.60] Version: 15.60.01.4877 (Latest 12/7/2017)

    nVIDIA GeForce Driver v388.59

    Use Display Driver Uninstaller to properly remove the previous drivers and all their remnants

    4) What Antivirus do you use?

    [​IMG]
     
  2. Hass.

    Hass. Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    using Mcafee total protection atm.

    I'll check all my drivers and the points you stated above once more when i get back home.
    I'll keep you updated.

    Thanks.
     
    Last edited: Dec 14, 2017
  3. Hass.

    Hass. Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    1. [​IMG]
    2. Nope haven't disabled anything yet. Does it make a big difference on performance?
    3. Yes both drivers are upto date. This is the only update thats popping up. Should i update??
    [​IMG]
    4. I've got mcafee.


    Any ideas?? the lag seems to disappear when the laptop is running on nvidia. Once i made nvidia my preferred GPU the lag has decreased significantly.
     
  4. 0lok

    0lok Notebook Evangelist

    Reputations:
    77
    Messages:
    464
    Likes Received:
    167
    Trophy Points:
    56
  5. Hass.

    Hass. Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    I only recently got my laptop and its still under warranty. I'd say its safer to ring dell and ask them to fix it instead of me going around and ****ing up something else.
    Thanks for your help though.
     
  6. 0lok

    0lok Notebook Evangelist

    Reputations:
    77
    Messages:
    464
    Likes Received:
    167
    Trophy Points:
    56
    It's up to you. But running a laptop with windows 10 and no attempt of protection against Micro$hit is a real pain. Good luck with dell. ^_^
     
  7. Hass.

    Hass. Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    I made nvidia my default GPU and that seems to have stopped the stutter. Like yeh it does drain my battery a lot faster but its only a temp solution until dell fixes it.
     
  8. Phoenix

    Phoenix Colonel

    Reputations:
    9,207
    Messages:
    15,552
    Likes Received:
    20,090
    Trophy Points:
    931
    can you try this Intel Driver and see if it helps fix the issue:

    Intel® Graphics Driver for Windows® 10, 64-bit * [15.60] Version: 15.60.01.4877 (Latest 12/7/2017)

    I recommend you uninstall the previous Intel Driver using Display Driver Uninstaller in Safe Mode then reboot and install the new one
     
  9. MogRules

    MogRules Notebook Deity

    Reputations:
    822
    Messages:
    1,281
    Likes Received:
    452
    Trophy Points:
    101
    Except it isn't a Dell issue....it isn't even a hardware issue. It's a known issue with Intel right now and the switchable graphics so there is nothing to "fix" on Dell's end.
     
    0lok likes this.
  10. 0lok

    0lok Notebook Evangelist

    Reputations:
    77
    Messages:
    464
    Likes Received:
    167
    Trophy Points:
    56
    Exactly this.. ^_^
     
Loading...

Share This Page