Alienware 17 R4 GTX1080 in game random Stutter & Freeze

Discussion in '2015+ Alienware 13 / 15 / 17' started by alexnvidia, May 6, 2017.

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Does your AW17R4 GTX1080 suffer from stuttering when playing games?

  1. Yes, I have the OC vBIOS

  2. No, I have the OC vBIOS

  3. Was stuttering so I downgraded to old vBIOS

  4. Was stuttering but I manage to fix it

  5. No, my stuttering is still persistent

  6. Yes, stuttering even with old vBIOS

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  1. Shark00n

    Shark00n Notebook Evangelist

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    Just take your time and check EVERY SINGLE CHIP for contact, put thicker or thinner thermal pads where needed. Iunlock has a great guide but it is not a bible! Heatsink assembly tolerances vary widely and no two are exactly the same
     
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  2. _FoxTrot_

    _FoxTrot_ Notebook Enthusiast

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    I was actually just reading the thread iunlock made, I won't be the one doing it, I will get someone who knows how to handle laptops and know what to do it, properly. But I reckon I should get whats paste and pads for him/her to put on and such.
     
  3. Shark00n

    Shark00n Notebook Evangelist

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    Watch out. The 17 R4 is pretty finicky. Make sure your friend is aware of the possible issues and care that come with repasting this unit and that he REALLY has to ensure everything is making proper contact.

    Or else we'll just have another using complaining about freezing issues.
     
  4. _FoxTrot_

    _FoxTrot_ Notebook Enthusiast

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    well I have freezing issues, and thats why I need to repaste it
    Well I have freezing issues and thats why I need to repaste it
     
  5. Shark00n

    Shark00n Notebook Evangelist

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    If it's not properly done they can persist and you can end up damaging your hardware.
     
  6. _FoxTrot_

    _FoxTrot_ Notebook Enthusiast

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    Good to know, I assume I can always do it over again if it doesn't work. the pc is on warranty, will the warranty go off if I repaste it?
     
  7. kairess

    kairess Notebook Enthusiast

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    want to know where to buy this product.
     
  8. Valkanaz

    Valkanaz Newbie

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    @alexnvidia thx 4 your guide, but I have problem now. Since I bought my Alienware 7820hk 1080gtx , I had freezing issues after 10 minutes of gaming, so I repasted and repaded it by ionlock guide. After that I had issues after 40 mintues of hard gaming (not in every game). Yesterday I saw your guide and used GPU-z to check the problem (see photo below). When GPU load fall to 0% there was VREL, but not always.[​IMG]
    So I repaded it again adding 0,5mm pads, where I saw no prints. After that temperature of GPU during gaming raised for 15 degrees and freezing issues happens after 10 minutes of gaming. But now there no vrel at all in PrefCap, when GPU load fall to 0% (see photo below)
    [​IMG]
    Can you help me with advise?
     
  9. nedooo

    nedooo Notebook Consultant

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    Return AW to Dell...
    Get refund or similar spec. Precision...
     
  10. Valkanaz

    Valkanaz Newbie

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    Update, used at the flat desk for an hour (before used on cooler master U2), no freezing at all, but GPU temps is about 80-90 degrees and there new Thrm violet lines

    2 nedooo: not sure that it s still on warranty after all these reassemblings, and finally no freezing, but high Gpu temps.
    [​IMG]
     
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