Alienware 17 R3 shuts down

Discussion in '2015+ Alienware 13 / 15 / 17' started by bpat, Sep 8, 2017.

  1. bpat

    bpat Notebook Consultant

    Reputations:
    38
    Messages:
    238
    Likes Received:
    0
    Trophy Points:
    30
    Hello,
    Problem with my alienware 17 R3.
    Web browsing no problem, but when i play a game the laptop shuts down after 5 or 10 min without a warning.
    My warranty is expired.
    I run Dell diagnostics test, all tests passed without a problem.
    I run furmark without problem.
    Is there a program for testing my motherboard?
    Thanks.
     
  2. Danishblunt

    Danishblunt Notebook Deity

    Reputations:
    83
    Messages:
    1,038
    Likes Received:
    377
    Trophy Points:
    101
    run speedfan and make screenshot
     
  3. Alienware-Wasserman

    Alienware-Wasserman Company Representative

    Reputations:
    73
    Messages:
    191
    Likes Received:
    66
    Trophy Points:
    41
    I agree with @peter553 ; it is possible that you're having a tempertature rise that basically renders your computer to hot to function and that's why it shuts down. Use HWMonitor to check if it the CPU is overheating
     
  4. Raidriar

    Raidriar Notebook Virtuoso

    Reputations:
    902
    Messages:
    3,886
    Likes Received:
    2,131
    Trophy Points:
    231
    Or you have a short/blown component somewhere on your board and a high power draw could cause it to shut down, or you have CPU instability that causes instant shut down.
     
Loading...

Share This Page