Alienware 17 R3 (32GB G-Skill Upgrade) Odd Error Dell Diagnostics Test

Discussion in '2015+ Alienware 13 / 15 / 17' started by Crazy Jay, Dec 12, 2019.

  1. Crazy Jay

    Crazy Jay Notebook Consultant

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    Recent memory upgrade for my Alienware 17 R3
    G.SKILL Ripjaws Series 32GB (2 x 16GB) 260-Pin DDR4 SO-DIMM DDR4 2400 (PC4 19200) Laptop Memory Model F4-2400C16D-32GRS


    Running Dell Diagnostics Test I encounter a warning error

    PCI-e Training error PCI-tag 0200 Vendor ID-10DE Device ID-1C03 SVid 1458 SDid 3741 Bus 02: Link Degraded, maxWidth x8 ,negWidth x4, Slot 2

    Pass all other memory test

    Memory works great shows all 32GB with the 2400 Did I install memory that was too high in Mhz ?

    Odd error anyone esle get this?

    G-Skill 32GB 2400 (2).png
    G-Skill 32GB 2400 (3).png
    Dell Diag 1.jpg

    Dell Diag 2.jpg
     
  2. CptXabaras

    CptXabaras Overclocked, Overvolted, Liquid Cooled

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    if you go back to your old memory set, did you get the same error performing the test?

    Why did you run the test? have you experienced any unusual behavior or error while using the machine?
     
  3. Crazy Jay

    Crazy Jay Notebook Consultant

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    I run test for ever upgrades that I do memory and hard drive

    Im going to install old memory see what I results I get....
     
  4. Crazy Jay

    Crazy Jay Notebook Consultant

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    Installed my old memory
    G.SKILL Ripjaws Series 16GB (2 x 8GB) 260-Pin DDR4 SO-DIMM DDR4 2400 (PC4 19200) Laptop Memory Model F4-2400C16D-16GRS

    Same Results from Dell Diagnostics Test
    PCI-e Training error PCI-tag 0200 Vendor ID-10DE Device ID-1C03 SVid 1458 SDid 3741 Bus 02: Link Degraded, maxWidth x8 ,negWidth x4, Slot 2

    Passing All other test



    Dell Diag 4.jpg
    Dell Diag 5.jpg
     
  5. SMOKE_SKULL

    SMOKE_SKULL Notebook Deity

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    I have a 17R3 and I can run that test. How do you do it?
     
  6. Crazy Jay

    Crazy Jay Notebook Consultant

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    When you see Post Screen (Alienware Splash Screen) Quickly Press F12
     
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