Alienware 17 R1 shutsdown randomly

Discussion in 'Alienware 17 and M17x' started by Baqir, Jun 17, 2020.

  1. Baqir

    Baqir Notebook Consultant

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    Hello so i have been experiencing laptop shutdown randomly temps are in 50s both cpu and gpu i am just watching netflix the laptop just shutsdown and doesn't turn on itself i have installed my windows on msata drive could that be problem or the
    SPEC GTX 980M 4710MQ
    240W COULD IT BE PSU?
     
  2. ll_r1d0_ll

    ll_r1d0_ll Notebook Evangelist

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    Nope ... Check the Blue light on PSU cord if it is on when u plug it in your laptop . If it does then try removing the GPU and power up . If it does then most probably GPU issue
     
    Rengsey R. H. Jr. likes this.
  3. Baqir

    Baqir Notebook Consultant

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    it turns out to be power cable problem. thanks
     
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