Alienware 17 R1 Screen Distortion. (Flickering)

Discussion in 'Alienware 17 and M17x' started by Dazechan, May 28, 2019.

  1. Dazechan

    Dazechan Notebook Enthusiast

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    Hey there , I got an Alienware 17 R1 and since 1 month I'm experiencing screen distortion (mostly red and blue pixels flickering all the time, the problem persists in bios too) as shown in the picture on the link below.

    https://imgur.com/a/OpRD3Fk

    It occured randomly while gaming , I then instantly tried an external monitor and there wasn't any distortion at all.

    I then brought the laptop and had both the LCD and the LCD cable replaced but the problem still occurs. (Was a total rip off and a waste of money apparently)

    If anyone could help me or have any idea on what the problem might be , I'd be more than glad.

    (I've tried 3 different panels , 3 LVDs and 2 different GPUs and the problem still persists , the only thing I haven't replaced is the motherboard itself.)
     
  2. TheReciever

    TheReciever D! For Dragon!

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    Well your current trial and error has ruled out the panel and the cable, as well as GPU since it doesnt happen on a secondary monitor.

    The only thing left is the motherboard.
     
  3. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

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    Have you ran the laptop on integrated gpu?
     
  4. Dazechan

    Dazechan Notebook Enthusiast

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    Yes , I've done that aswell. Same problem. I'm just unsure on whether is the motherboard or not as I even had a local repair center (supposed to have experience on Alienwares) have my motherboard checked and they could find nothing wrong on it. I'm kinda confused.
     
  5. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

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    Try reflashing the bios ....
     
  6. Dazechan

    Dazechan Notebook Enthusiast

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    Will do. I will post an update later today.
     
  7. Dazechan

    Dazechan Notebook Enthusiast

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    Done but sadly nothing changed. :c
     
  8. TheReciever

    TheReciever D! For Dragon!

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    What are your panel settings? Maybe somehow it forced a profile that the panel cant output?
     
  9. Dazechan

    Dazechan Notebook Enthusiast

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    https://imgur.com/a/9kLsLYq

    I've uploaded a picture from Intel HD Graphics , I've also thought about what you said , I wanted to drop the refresh rate(wanted to try 40 instead of 60) by creating a custom resolution but sadly Intel HD G won't let me do that and since the system is running on optimus , I can't force it through nvidia control panel.
     
  10. TheReciever

    TheReciever D! For Dragon!

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    Try running in PEG mode, Fn + F5 I think (I am not at my Ranger atm)

    The system will prompt a reboot if you used the right Fn combo
     
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