Alienware 17 R1 (2015 Model) 8 Beep & GPU problem

Discussion in 'Alienware 17 and M17x' started by MqTr1x, Jul 31, 2020 at 4:28 AM.

  1. MqTr1x

    MqTr1x Newbie

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    Dear All,

    I would like to thank you that you guys have approved me as a member.

    I really highly seek for your support of the below issue that i have been facing.

    I have an out of warranty Alienware 17 R1 (2015).

    Memory: 32GB
    Processor: Intel Core i7-4910MQ CPU 2.90GHz[Cores 4] [Logical/Core 2]
    Operating System: Microsoft Windows 10 Home Single Language
    Nvidia GTX 880m , 3D 120Hrz


    It is shutting down whenever I play games after 13 to 15 minutes.

    I have run a diagnostic and the below is the message :

    https://ibb.co/CmnC4xS
    [​IMG]

    FYI, i have done cpu and gpu thermal paste change.

    also it shows me an error on memory card but i have checked the memory card and 4 of them operating normally and this is the message as below:
    [​IMG]

    https://ibb.co/hc4SW1R

    Memory stick are perfectly fine.

    after a period of having the above problem the computer dosent boot & screen is black.

    I have even tried to downgrade the bios but the same , after a period the computer boot but black screen with no beeps.

    I had to send it to a technician for check-up & he mentioned that i need to change the GPU since it is not functioning anymore.

    so i have ordered one from Ali express.

    I have order one ESHAKARE GTX 970M but not nvidia as the following picture [​IMG].

    https://ibb.co/GFRhn21

    well received after 2 months & i have installed it directly, once i launched the screen was black not showing anything & 8 beeps in row.

    Am sure is not LCD problem.

    the GPU seller advise me to update the bios to the latest, since i felt it logic it could be the reason.

    am checking how i can make the bios update and screen not showing anything with the 8 beeps, anyone here can help me please.

    how to update bios without screen ? is it possible to blindly do that ?


    If there is a tutorial video that would be highly appreciated.
     
    Last edited: Aug 5, 2020 at 2:12 AM
  2. Maxware79

    Maxware79 Notebook Deity

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    The image of the card didn't come through. There's a chance that the card is not compatible or it needs a different vBIOS. I'm not sure how you can flash a vBIOS on a card when you have the 120Hz screen as you need a working card to get a display
     
  3. MqTr1x

    MqTr1x Newbie

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    Dear MAx, i have updated the post, please check the picture & let me know of your feedback.
     
  4. MqTr1x

    MqTr1x Newbie

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    any help guys ?
     
  5. senso

    senso Notebook Deity

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    Attach the images to your post using the Upload a File button, because all your images are private.
     
  6. ssj92

    ssj92 Neutron Star

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    Or upload to imgur and post here
     
  7. MqTr1x

    MqTr1x Newbie

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  8. MqTr1x

    MqTr1x Newbie

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    My apologies guys, i have problem in terms of sharing the picture with you, i cannot post it here.

    i will update again my post with the links and updated pictures, i believe now all of you can see & can provide me with feedback.
     
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