alienware 17 r1 (2014) 970m problem

Discussion in 'Alienware' started by Xguarded, Jan 26, 2021.

  1. Xguarded

    Xguarded Notebook Enthusiast

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    hello guis!

    Ive recently baught a alienware 17 R1 (2014 ) with a dead ati r290x. so ive baught a 970m and installed it. the bios sees the card and so does windows. Windows shows error 43, but when i disable and enable it shows no error. When i open gpuz it shows some missing fields. Also nvidea control panel cant be opend.

    [​IMG]

    is the card dead or does it need a different vbios ?
     
  2. Tenoroon

    Tenoroon Notebook Consultant

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    In your case, the card is most likely dead. I've had desktop GPU's do the same thing, code 43, and missing fields in GPU-Z. Though, I would try re-flashing the vBIOS as that may also be the issue. If a vBIOS flash doesn't work, the card is dead and you will need to contact the seller ASAP.
     
  3. Xguarded

    Xguarded Notebook Enthusiast

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    Thanks for ur respond! This is exactly what i taught. Ive tried reflashing this morning and the flash was successful but gpuz stil shows the same... i just contacted the seller hope he wil accept the return!
     
  4. Tenoroon

    Tenoroon Notebook Consultant

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    Alright, if you have any more questions, let me know!
     
  5. Baqir

    Baqir Notebook Consultant

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    did you disable secure boot and fast-boot also can you confirm that if you are in UEFI.
     
  6. Xguarded

    Xguarded Notebook Enthusiast

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    yeah its all in uefi, fast boot was diabled and also secured boot.
    ive returned the card and put in a m4000m wich works perfect ( instal with driver signature turned off )
     
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