Alienware 15r2 Chipset driver freeze

Discussion in '2015+ Alienware 13 / 15 / 17' started by Gazzie, Jan 10, 2018.

  1. Gazzie

    Gazzie Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi,

    I've acquired a Alienware 15r2 (i7-6700HQ, NVidia 980M) and having issues with the chipset drivers. Windows 10 and all of the drivers (except the Intel chipset drivers) install fine. Soon as the chipset drivers install the system freezes (for over 30 minutes) and eventually needs powering off.

    The drivers have been downloaded using Windows 10 update and from Dell's support site. Even just installing the card reader causes the system to freeze.

    Anyone had this issue before? Got a feeling the laptop needs bining. :(
     
  2. Vasudev

    Vasudev Notebook Prophet

    Reputations:
    2,319
    Messages:
    5,584
    Likes Received:
    3,414
    Trophy Points:
    431
  3. Phoenix

    Phoenix Super Tweaker

    Reputations:
    11,597
    Messages:
    16,702
    Likes Received:
    22,483
    Trophy Points:
    931
    try this, extract that chipset driver to a folder, to make it easy, put it in C:\Chip

    now, from your start menu, go to Windows system then right click on Command Prompt and launch it as admin

    type CD\ to go back to the root of C:

    now type cd chip to enter the chip folder

    now type setupchipset.exe -overall to launch the setup and have it install the chipset drivers completely

    [​IMG]

    see if that works
     
    Pete Light and Vasudev like this.
Loading...

Share This Page