Alienware 15 R3 LED issue

Discussion in '2015+ Alienware 13 / 15 / 17' started by Kevin H, Mar 26, 2018.

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  1. Kevin H

    Kevin H Newbie

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    Hi guys, I have a question. Last week i bought Alienware 15 on dell.de. I was looking forward to open laptop package. Unfortunately after unboxing i discover that my Shift button is broken. When you press it you can hear creak sound, everytime you press it. I call to dell and they say me that they must order new keyboard and when it arrive some dell techic came to my home to repair it. I said OK, after this will be my computer finally ok.

    No way, yesterday i cheching my laptop from right side. And it looks like there is something right under right side lcd light. It looks like "black point". I think that this is some type of mounting tab for LCD or something like that.

    But I wrote to my friend who has the same laptop if he can see some "black point" on his right side of laptop. He said no, it is clear on mine.

    There are photos:
    https://imgur.com/a/OSW1V

    I want only ask if there is some next user of this mashine. I need be 100% sure that this isnt OK before i make from dell hot line dell ****ing hell line and say that i want another new piece and with it 20 day waiting for delivery time of new one.

    Thx, waiting for response. :)
     
  2. rinneh

    rinneh Notebook Prophet

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    Its just an impurity within those led strips which makes it appear darker. I have some of those too. Nothing to worry about.
     
  3. Kevin H

    Kevin H Newbie

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    Impurity? This thing is one week old. I really dont want impurity in my led strips after week using when i paid 2k€. What with it bro?
     
  4. rinneh

    rinneh Notebook Prophet

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    Its there since day one and i aint your bro.

    Its like a bubble in the plastic so the light is blocked at that point for a little bit.
     
    Drinky likes this.
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