Alienware 15 R3 120hz: Can't Download Latest NVidia Drivers

Discussion in '2015+ Alienware 13 / 15 / 17' started by Erchino, Oct 27, 2016.

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  1. Erchino

    Erchino Notebook Guru

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    OK... so this is weird. I was following the steps, only to realize that everything that I was asked to modify was already there. I didn't have to do anything because the lines of text that I needed to insert into the inf file was already there. Only I can't update the Nvidia drivers.

    It's almost as if I should be able to update but for some reason I can't...
     
  2. Derek@TecnotecPC

    Derek@TecnotecPC Company Representative

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    Burn it. With Fire.

    Just Kidding. Pyrotechnics aren't recommended. Try uninstalling with DDU and reinstalling the latest from a clean install.
     
  3. Erchino

    Erchino Notebook Guru

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    I'll see if that works.
     
  4. Erchino

    Erchino Notebook Guru

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    Still tells me it's incompatible... Have others managed to download the latest drivers to their Alienware 15 R3's with 120hz TN WVA panel?
     
  5. Derek@TecnotecPC

    Derek@TecnotecPC Company Representative

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    Really Odd.

    I went onto the Dell Support site for driver downloads and they have a release dated Oct 5th, just over 20 days ago. It doesn't say which Nvidia driver revision it correlates to but I'd say it's worth a shot.
     
  6. Erchino

    Erchino Notebook Guru

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    It's the same 369.32 version unfortunately :\. This is weird, a few people posted that the Alienware machines finally got whitelisted by Nvidia, but it doesn't seem that way from my end.
     
  7. Derek@TecnotecPC

    Derek@TecnotecPC Company Representative

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    Yeah definitely not. That's a shame. With Alienware you can typically get a hold of them decently well via chat. If you don't have anything else going on might reach out to them directly and see if they have a workaround. They're pretty stingy with that sort of help though.
     
  8. Maineiac12

    Maineiac12 Notebook Evangelist

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    The G-Sync models have a different motherboard. I don't know how nvidia determines if a machine is able to install the drivers but maybe it looks that the motherboard info?
     
  9. Erchino

    Erchino Notebook Guru

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    I appreciate all the help. Hmm... different motherboard huh? I guess that's something worth looking into. I'll also try to contact Dell. For now, this looks to be a lost cause. I guess i'm forced to wait until Dell decides to release the new driver or until NVidia whitelists the machine. But if anyone else finds a solution or work around, I'm all ears.
     
  10. Sybil

    Sybil Newbie

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    Is there any way to get in touch with NVidia to speed this up? In all likelihood I will also be affected by this as I'm also intending on purchasing my notebook with the G-Sync display.
     
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