Alienware 13 r1 bios bricked

Discussion in '2015+ Alienware 13 / 15 / 17' started by benc122, May 8, 2019.

  1. c69k

    c69k Notebook Deity

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    Try asking here.

    http://forum.notebookreview.com/threads/official-alienware-13-r1-r2-owners-lounge.770303/page-269

    Also, I have read of many cases when Dell after contacting their support would troubleshoot out of warranty systems, and even provide free or very cheap spare parts (incl. used or new motherboards).
    In one case I read a guy had to buy 1 year basic warranty to be helped.
    It is Dell Bios and it is not your fault that flashing went wrong. It is an older system, maybe you can score new motherboard.

    Anyways, flashing with programmer should definitely revive it:)
     
  2. benc122

    benc122 Notebook Consultant

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    I need a dump so I can finish this saga

    Is it a bin file I need to flash ?
     
  3. c69k

    c69k Notebook Deity

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    @benc122 Please note that this is completely different from both methods you already tried. As for your above question, IDK.


    XXXXXXXXXXX


    [Tutorial] How to fix failed BIOS update

    [​IMG]
    Hello,

    My Laptop Alienware 15 R2 ( Probably this will work with R3 too and 15-17)

    (English is my third language, if you find some grammar problem please let me know it will be good for me.)

    I just fixed my broken laptop after a fail in the BIOS update.

    The laptop was full broken it was black screen and it was restarting alone.

    I want to share what I did, probably will be good to have it here.

    You need : Working PC Stick/Drive USB 2.0 (Tried 3.0 didn't work)

    1. Open the laptop and find the battery cable ( in my case it was easy I just opened the small part to change RAM or hard drive and the cable was there. The name was BATT)

    2. Now go to the alienware service website and download the first bios they have there for your model. (in my case was one from 2015)

    3. If you are familiar with console/terminal/cmd this will be more easy for you. Open a console and find the folder you downloaded the file. Now you need to run this command in the console AW15AXX.EXE /writehdrfile ( do this in the same folder where you have the file) This will create a new file in that folder .hdr

    4. Now format the USB stick in FAT32

    5. Copy the .hdr file in the USB drive. Rename the file to AMIBOOT.ROM, make another copy of the .hdr file and name it AAP10.hdr (remember you need to have enabled to rename file types, you can find it how in youtube)

    6. You should have 2 files in the USB stick 1 AAP10.hdr. and AMIBOOT.ROM

    7. Now with the laptop battery disconnected and the AC cable power too proceed to connect the USB stick (I did it in the left USB stick close to the AC power)

    8. Press the delete button and connect the AC cable at the same time you are holding delete button(not the battery). The fans will start running loud you can leave the laptop running for like 2-3 minutes (in my case was 1 minute)

    9. The laptop should shut down by itself.

    10. take the USB stick out and power on the laptop.
    **** In my case I tried different usb ports the ones on the right side didn't worked. so I did it in the left side usb ports.

    After this it was normal and alive again.
     
  4. benc122

    benc122 Notebook Consultant

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  5. Mr. Fox

    Mr. Fox Undefiled BGA-Hating Elitist

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    No, do not attempt the flash the EC chip. That could end in disater. Only the BIOS. It does not matter if the extension is .BIN or .ROM using SPI programmer.

    If the package you purchased included 2 chip dump files, I suspect the W25Q8 is the BIOS and the W25Q64 possibly the EC. When you open the file in the SPI programmer you may be able to tell by looking at the text in the header prior to writing the chip.
     
    Last edited: May 9, 2019
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  6. benc122

    benc122 Notebook Consultant

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    When I was finished flashing the bios do I click on verify?
     
  7. Mr. Fox

    Mr. Fox Undefiled BGA-Hating Elitist

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  8. benc122

    benc122 Notebook Consultant

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  9. Mr. Fox

    Mr. Fox Undefiled BGA-Hating Elitist

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    Hmm. If the flash operation was successful (completed without errors) and the correct file was used, it sounds like there is some sort of hardware failure.
     
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  10. benc122

    benc122 Notebook Consultant

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    i Can the screen go from grey to black when I turn it on

    I can see the screen come on but it’s black like it’s off

    I was thinking about upgrading to an r2 motherboard if it will work
     
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