AlienFX - Command Center issue after Motherboard replaced

Discussion in 'Alienware 18 and M18x' started by Dr. AMK, Jan 27, 2018.

  1. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    Perfect. Tell me as soon as you have the machine up and running so we can test some changes on these babies.
     
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  2. Dr. AMK

    Dr. AMK The Strategist

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    Will do my friend, thanks again.
     
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  3. Danishblunt

    Danishblunt Notebook Virtuoso

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    Try flashing a new BIOS on the board, it should do the trick.

    As to the GTX 880Ms, they are heavy OCed versions of GTX 780M, only way to fix them is to tweak settings whiting the vBios to stop it from draingin as much, or you can mod your heatsink, either would probably fix it.
     
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  4. Raidriar

    Raidriar Notebook Prophet

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    No, it will not. AlienFX has a separate controller with a separate firmware that the BIOS does not read/write to. If something damaged the controller or corrupted it's firmware, the only way to replace is to remove and change the whole chip. Alienware used to have a diagnostic port on older Alienware machines like M15x to read/write AlienFX firmware, but that has since been removed. Only a new board can fix that now.
     
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  5. Danishblunt

    Danishblunt Notebook Virtuoso

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    So what you're saying is that someone has soldered an AW 17 chip onto the board?
    because if it was corrupted wouldn't the software not be able to detect anything?
     
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  6. Dr. AMK

    Dr. AMK The Strategist

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    It seems that that company did that, it's used motherboard and it has other issues related to the power feeding the GPU's and the fans profile, this company has many technicians playing with those ships, trying to make some dead MB alive from other dead MB.
     
  7. Danishblunt

    Danishblunt Notebook Virtuoso

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    Well then I suppose they did indeed solder some M17x parts on the board then.
     
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  8. Dr. AMK

    Dr. AMK The Strategist

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    Not sure 100%, but I know they are doing that, I think they asked me to ship the original dead MB with their motherboard to do this, but I shipped only thrier MB to make sure they will replace it, not soldering some parts from here and there.
     
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  9. Siverin

    Siverin Newbie

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    Please never give someone positive feedback if item u bought not working propertly... Unfortunately for me i bought mobo from same seller as u and i have same problem now.
     
  10. Dr. AMK

    Dr. AMK The Strategist

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    They replaced the motherboard for $100 including shipping, and the laptop working fine now, the MB was used, I can expect something will go wrong. If they are not good, they will not replace the MB after 5 month. All information is clear in this thread about what is good about them and what is bad.

    There is one scenario make them spam, that they are selling the effected MB to so many people, once they complain they do the replace and make us pay more $100 again and again, but I'm not sure about that, and I'm not responsible for anyone deal with them, they have 400+ evaluations.
     
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