AlienFX - Command Center issue after Motherboard replaced

Discussion in 'Alienware 18 and M18x' started by Dr. AMK, Jan 27, 2018.

  1. Dr. AMK

    Dr. AMK The Strategist

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    Hi everyone, I found the thread about AlienFX issues closed.
    I replaced the motherboard for my friend Alienware 18, the old one he damaged it by dropping some water on it, everything working fine after replacement except the AlienFX.
    I can change the colors with a workaround and the light system is working.
    The problem is there is an another Alienware M17x R3 appear in the command center, making a conflict with AW18 and some errors, I have no idea why is that, please see the picture attached. How can I remove the M17x?
    The Windows 10 installation is fresh, command center v. 3.6.
    If anyone has a solution please share it with me.

    Other issue, I found the GTX880m's cards overheated up to 93c, and I tried everything to cool them down without succeed, when I replace them with 2 GTX780m's from other laptop, they work just fine and the temp was 75c max, is it possible that the 880's got some damage from the MB? can I flash them with any undervolted vBIOS to fix the heat problem?



    Thank you in advance.
    Best Regards.
     

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  2. Papusan

    Papusan JOKEBOOKS = That sucks!! STAHP! Dont buy FILTH...

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    The 880M graphics have always run too hot. You find threads in the forum about it. Not very much you can do outside use good quality pads and paste. But it will still run hot.
     
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  3. Dr. AMK

    Dr. AMK The Strategist

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    Thank you for your kind reply.
    What about the command center issue?
     
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  4. Dr. AMK

    Dr. AMK The Strategist

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    Can anyone help with the AlienFX problem?
    Is there is any special firmware for it, or anything I have to flash. The current BIOS is v.12.
     
  5. Dr. AMK

    Dr. AMK The Strategist

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    C'mon guys, I really need to fix this.
     
  6. ssj92

    ssj92 Neutron Star

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    Try:

    1) removing command center
    2) Reflash lastest BIOS
    3) Reset CMOS
    4) reinstall command center
     
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  7. Dr. AMK

    Dr. AMK The Strategist

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    Thank you, I'll try and update, hope this will work.
     
  8. Papusan

    Papusan JOKEBOOKS = That sucks!! STAHP! Dont buy FILTH...

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    As well try uninstall Alienware On Screen Display Application. Then ACC. Reboot then install Alienware On Screen Display Application first. Be sure you have latest versions for both. You can as well try run CCLEANER after uninstall of both software.

    If you still have problems, maybe talk with @Swick1981 who know the machine's firmware/software.
    BTW. THis is how ACC - FX looks for Alienware 18
    [​IMG]
     
    Last edited: Jan 28, 2018
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  9. Dr. AMK

    Dr. AMK The Strategist

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    I did all that, the same problem, that M17x appears all the time, even sometime appear alone in the command center, once I try to change the theme, the AW18 appears with errors. It seems the ACC firmware has issues. hope that @Swick1981 can help me.
    Thank you guys for your kind support.
     
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  10. Dr. AMK

    Dr. AMK The Strategist

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    Any other ideas before I pay again for another motherboard? is there is any firmware I can flash for it or something?
     
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