Aero Series battery life problem fixed

Discussion in 'Gigabyte and Aorus' started by WilliamHan, Jul 2, 2018.

  1. Holger

    Holger Notebook Enthusiast

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    I've been also experiencing the 3h battery life issue for half a year now (15x v7).

    I tried using the old Nvidia driver 23.21.13.8878 from the Gigabyte web site.
    I now also tried the hint from @Jility above using the latest driver 26.21.14.3186, disable device -> reboot -> enable device -> reboot.

    Both ways bring back the ~9h battery life for me. However, it drops back to 3h after waking up from hibernate. Rebooting Windows then brings back the ~9h. So I've been living with the really annoying workaround of not using hibernate any more.

    In HWinfo I can see that the Nvidia GPU is shortly activated for ~1 second at 139 Mhz every 3 seconds when the battery life is short (as already observed by @rooney111). When battery life is long, the Nvidia GPU stays permanently switched off.

    Does anyone know how to log the trigger reason for GPU switches?
     
  2. Holger

    Holger Notebook Enthusiast

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    This is a graph from nvidiainspector.exe showing the on-off cycle every ~3s (a grid cell is 10 seconds wide) after waking from hibernate:
    nvidiainspector-cycle.png
     
  3. DvP

    DvP Notebook Evangelist

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    Hi guys,

    my discarge rate is CRAZY hight, even if I disable the nVidia GPU completely. Do you have any idea by now what would cause that? My battery life is about 2 hours!? Crazy isn't it. And that even with -160mv undervolting. Do you have any idea what might be left to check for me? :-/ I guess I can rule out nVidia drivers by now...and btw. mine is also not spiking in nVidia Inspector. My CPU package consumes about 13W but the whole machine does eat about 35W (even with monitor brightness at 0%) while websurfing or checking youtube vids. I am almost out of options but this is just horrible. Have the machine just for a week btw :-( It is a 9750h with 1tb ssd and 4k IPS.
    What is left? Broken motherboard, ram or ssd!? I am out of ideas. Might try again with a complete fresh win installation and bord drivers first and then gigabyte only drivers next if that does not work :-/
     
  4. betaelmer

    betaelmer Notebook Enthusiast

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    I used my laptop Aero 15x V8 most of the time connected to AC adaptor and just few days ago, I realized I was experienced similar battery issue which if I restarted the laptop, then windows 10 say 8 hours of battery life. But once I put the laptop to sleep state, then the battery life becomes like 3 hours.

    I have tried everything including switch different version of Nvidia GPU and Intel GPU driver. I also found out I no longer able to disable nVidia GPU through the BIOS 3D graphic feature.

    I have ThrottleStop installed and as far as I can tell, even when PKG Power is at 2W and nVidia GPU isn't running at all, my battery life still sucks.

    I pretty sure my laptop used to have a good battery life even after power resume before. I wonder what could cause this issue. If anyone has any suggestion, then please let me know.

    Note: I found one reasonable workaround is to use hibernate instead of sleep such that when I wake up the laptop later, the battery life will be better.
     
    Last edited: Dec 2, 2019
  5. CocoLoco

    CocoLoco Notebook Guru

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    Thanks for the info, everyone. (remainder deleted)
     
    Last edited: Dec 13, 2019
  6. Eduardo Torres

    Eduardo Torres Newbie

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    I have the same issue like all of you... I've even tried a clean reinstall of windows and it's still the same. Starting to think it's a hardware issue.

    ¿Has anyone one found a solution?
     
  7. Holger

    Holger Notebook Enthusiast

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    Doing a full shut down and fresh boot each time and never using standby or hibernate works for me together with the old Nvidia drivers. Very annoying.

    Support from Gigabyte only wanted to pick up the notebook because they say it's a battery issue... despite I get up to 10h after a fresh boot. Not sure whether they understood my English. However, the guarantee has expired anyway, now.

    Never never never again Gigabyte for me! A 2500 € (!) notebook with such issues and no really support. Additionally, the regular accidental double strokes from the keyboard are another no-go.

    I'm not sure if it's HW or drivers or Windows. However, it worked just fine for more than a year until something got updated.
     
  8. Trajon Felton

    Trajon Felton Newbie

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    Just for a future reference to anyone that stumbles on this, in my observations of this device it seems theirs a bug with some of the processors eating more battery life than necessary.

    In my case, if you hard disable the dedicated gpu it actually consumes more battery if you don't hard reset it.

    SettingSyncHost.exe, which is a window process that sync's email in your machine eats a significant amount of battery life on my machine so i have this off, as well as Service Host: DNS, eats a significant amount of battery life. Resetting this process brings it to output the specified 7-8 hours on lightweight browsing assuming your not doing heavy loads on video like Netflix, and even higher when you have no Wi-Fi activity, and actually I've noticed some significant performance boosts when even plugged in using the dedicated gpu increasing the average fps for me on league from 110-120 on average to 160-170.

    Not sure if this will help anyone, but I've noticed a lot of forums reporting issues without anyone really using this laptop anymore since it is older,
     
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