Add/Remove Program Issue?

Discussion in 'Windows OS and Software' started by Drew1, Oct 14, 2021.

  1. Drew1

    Drew1 Notebook Deity

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    I am going to add/remove programs on my windows 10 pro computer. I had no issue removing one program earlier. But another program... after I click uninstall... I cannot as i get the message



    The installation cannot be completed because you do not have sufficient access privileges.



    Can anyone explain why im getting this message?
     
  2. Tech Junky

    Tech Junky Notebook Deity

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    Logged in as an admin?
     
  3. N2ishun

    N2ishun Notebook Consultant

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    I'll wager it's something to do with your online poker game ?
    Try uninstalling it in safe mode, if the true admin is logged in (remotely) it might help :)
    I'm putting large poker bets on you'll have to reformat.
    BTW, quit making so many different threads for the same base problem, thx.
     
  4. Drew1

    Drew1 Notebook Deity

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    I went to programs/features and removed the program from there. For some reason i had this message when i click on start menu and add/remove programs. Anyone know why?
     
  5. Tech Junky

    Tech Junky Notebook Deity

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    Do it in safe mode.
     
  6. StormJumper

    StormJumper Notebook Virtuoso

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    This is not a Good Sign. Means your most likely infected. If you used the Admin/Owner account consider your system compromised. And you have to Boot in SafeMode with Networking to attempt to remove the infection. If not a computer shop is your only other choice to restore the system.
     
  7. Drew1

    Drew1 Notebook Deity

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    How do i know if im infected or not? Thing is i havent downloaded any new programs lately to my laptop.

    Will a windows defender full scan show anything?
     
  8. StormJumper

    StormJumper Notebook Virtuoso

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    Go into Safe Mode with Networking and do a Scan and look at your Add/Remove program and verify the installed software is what you installed. Malware/Virus can't run when in SafeMode this allows you to see and remove unwanted programs Safely. Your going to have to do this part on you own or pay a computer shop to fix this as users on here can't do much beyond telling what you need to do.
     
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