Acer E5-773 Notebook - White Patch visible during dark background

Discussion in 'Acer' started by arvcov, Oct 27, 2017.

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  1. arvcov

    arvcov Newbie

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    Hi

    I am new to this forum and this is my first topic

    I ran a search in google and this forum and unable to find an answer I started this topic

    Yesterday I sold an Acer E5-773 notebook on ebay

    Incase you wanted to know its specs are as follows

    17.3 inches backlit led display
    full hd 1920 x 1080 display
    intel i5 processor
    1 tb hdd
    8gb ram
    intel hd 520 graphics


    My query is in regard to its display

    The person who bought the notebook has informed me that while the notebook boots and when a dark static background is open , you can see a large white patch in the background. This is not visible when color images or videos are open and only visible during a dark static background. The buyer has suggested the display might be faulty. I feel that this might simply be the led's light. showing up during a dark static background. This notebook has a 17.3 inch TN Backlit Led display [full hd] and I feel this is how its designed/manufactured. Please find attached a few images attached to this thread and let me know if its a fault or not

    Any replies highly appreciated

    images
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    The above are images sent by the buyer

    Below are images I clicked and used for my listing on ebay
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  2. ellalan

    ellalan Notebook Deity

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    It's the poor quality panel, I guess, could you be able to post the make of the panel.
     
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