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Acer Crystal Eye Webcam problem!! help

Discussion in 'Acer' started by Closure, Jun 1, 2008.

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  1. Closure

    Closure Notebook Enthusiast

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    Hello, I have had my laptop a few months, Acer TravelMate 7520.
    Last week it crashed...so I got a professional to restore everything back to factory settings and then reload all my files back on.
    Doing so when I went to try my Webcam it said "Camera not found".

    I have downloaded Crystal eye webcam drivers on number of sites..installed them all..but nothing.


    My camera worked for 30 seconds earlier but said it was a usb device..

    Can someone tell me what I need to do :) That would be great.
    I guess I will have to uninstall these drivers..not that I can see how ;)

    James
     
  2. wojwoda

    wojwoda GN-003 Gundam Kyrios

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  3. Closure

    Closure Notebook Enthusiast

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    Thank you for your response.
    I have tried both of these before testing, plus I dont actually know which one to use..
    Looked in my manual to find nothing that tells me which one to use.

    Also when I did try them both it asked me to restart afterwards and I did..the I go to test camera still says Camera not found.
    Did I need to do something else to connect the two together.


    James
     
  4. Closure

    Closure Notebook Enthusiast

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    Can anyone support me on this?
     
  5. Closure

    Closure Notebook Enthusiast

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    No-one can support me on this? Please.
     
  6. hoggie

    hoggie old boy

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    ok do you know what mega pixel the camera is ?
    the low res cam uses the bison bar software
    but make sure its not running at start-up as this creates a conflict when you try and use it.
    MSconfig/start-up tab and look for bison and uncheck its box.
    all the drivers for you laptop on here.....:D
     
  7. hoggie

    hoggie old boy

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    im not up on the suyin cam......yet ;)

    but will pm you if i find anything out.

    good luck.
    Phil:D
     
  8. maidmarcia

    maidmarcia Newbie

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    I'm having the same problem with an Acer Aspire that I purchased two days ago.

    (It's a 7520.)

    The webcam worked fine the first time I used it, and now it's suddenly stopped working, and says "Camera cannot be found".

    Because it's Vista I don't know how to maneuver around the computer hardware, so I'm unsure about what to do.

    I tried downloading both Bison and Sunyin drivers but both have not helped at all.

    Someone said that if you remove all your pictures from the My Pictures folder you will fix the problem, but that hasn't worked either.

    Should I take the laptop back to get looked at, or is this an easy fix?

    Please help!
     
  9. Closure

    Closure Notebook Enthusiast

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    Hey Phil, thank you for the suport :)

    Sadly I went to start up's...found no drivers..Werid :p

    I will download suyin now, see what happens again..Never know 10th time lucky ;)
     
  10. brimful

    brimful Notebook Enthusiast

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    I have a TM 8204 and the camera couldn't be found or it was already in use. I took the following steps:

    1 - uninstall drivers and software
    2 - Take off plastic trim around lcd (bezel)
    3 - disconnect ccd
    4 - reboot
    5 - reconnect ccd

    voila
     
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