Acer C24-865 Headphones device disappears from devices

Discussion in 'Acer' started by runix18, Oct 4, 2021.

  1. runix18

    runix18 Notebook Consultant

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    Hi guys,

    I have at work an Acer C24-865 AIO, with to date updated Win 10, and ever since the beginning I have a strange bug where the headphones device disappears from playback devices.

    It happens when no sound is played through them.
    The only solution I found out is uninstalling and reinstalling driver through device manager, but it is annoying because it can happen even 3 times a day in a 8 hour shift.

    The bug happens with OEM Realtek driver and also Microsoft Realtek driver.
     
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