480GB SSD m.2 2280 PCIe x4 NVMe Patriot HellFire MLC (3000/2400MB/s) Windows 10 pro driver problems

Discussion in 'Hardware Components and Aftermarket Upgrades' started by nswish, Feb 18, 2018.

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  1. nswish

    nswish Newbie

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    Hello everyone,
    after i bought my CLEVO PA71HS with the SSD mentioned in topic i was affected several times with "blue screen" computer crash. After last time i ve decided to check on Microsoft support for resolving this problem, however as you probably ve already assumed they didn t help me a lot.
    The code of problem is : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    The source of problem is : SynTP.sys
    After i ve checked on SSD's drivers it occured that they are dated on 2006.06.21 which means that they are rather outdated because NVMe standard was realesed after that date. Obviously Microsoft doesn t have newer version of drivers for this SSD. I have also sent an inquiry to PATRIOT however i didn t get any answer. I have also found connected topic on:
    https://social.technet.microsoft.co...ller-deviceraidport0?forum=win10itprohardware
    However i can t install those drivers because i can t even see my SSD in the window where i should pick one to install drivers manually.
    Hope that mb someone here ll be able to help
     
  2. User32

    User32 Notebook Deity

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    Last edited: Feb 18, 2018
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  3. nswish

    nswish Newbie

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    According to the link you sent this problem may be connected with several things including drivers and SSD as well. I have performed sfc /scannow and chkdsk /f, however it didn t find any problems.
    In connection to your answer i ve also updated touchpad drivers to the latest version :)
    However during searching for new drivers i ve encountered new problem with this SSD, namely speed rate of it's writing and reading is much lower than it should be:

    as ssd test.png
    So still i think that there is some kind of problem with drivers. I have also found some connected topics but only in polish language:
    http://forum.pclab.pl/topic/1227636-SSD-Patriot-Hellfire-M2-NVMe-PROBLEM/

    http://forum.pclab.pl/topic/1191658...-m2-NVMe-karta-dźwiękowa-pod-PCIe-nie-działa/

    I have already tried to reinstall NVMe drivers to the newer version given in topics above, however it didn t help me.
     
  4. ellalan

    ellalan Notebook Deity

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    It may be the restriction of your PCIe to only 2 lanes against 4lanes, laptops are limited to 2lanes usually.
    This is the reading for 960 Evo 250Gb using Samsung controller driver, 2lanes enabled.
     

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    Last edited: Feb 19, 2018
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  5. nswish

    nswish Newbie

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    Eh, probably u re right, about this... however i think that there is 4lanes slot in this one am i wrong? bus.png
    Does it mean that they put ssd to the wrong slot?
     
  6. ellalan

    ellalan Notebook Deity

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    HWiNFO64 may be reporting the capability of your MB but the restriction is made in the BIOS to minimise the heat and to be able to work with other components in the system, I guess. No, I don't think they can put the SSD in the wrong slot.
     

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