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2013 Series 7 chronos / Ativ Book 8 15" owner's lounge (NP770Z5E / NP780Z5E / NP870Z5E / NP880Z5E)

Discussion in 'Samsung' started by pranktank, Mar 24, 2013.

  1. MENTAL1ST

    MENTAL1ST Notebook Enthusiast

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    So, it's Windows update time again, and this time I'm only getting so far through before the laptop hangs.

    From the thread, I gather that's because disabling the broken AMD GPU in Device Manager isn't good enough, so I've been attempting to unlock the BIOS.


    I've followed the instructions linked to from the first article, but like jessevl and azharb17 before me, the flashed BIOS doesn't seem to want to take - I don't see any extra settings in the bios menus.

    Are there any extra instructions? Does it need a specific version of the bios? Is there something you have to do with regard to power cables - there seemed to be reference to odd power-specific things in the instructions linked.
     
  2. Tabinhu

    Tabinhu Notebook Enthusiast

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    I'm having some severe issues with WiFi on my campus.
    WiFi works fine everywhere else but on campus it's not stable.

    I have Windows 10 with the Centrino N 6235 driver.
    WiFi works fine on my smartphone on campus, but it's very bad sometimes on my laptop
     
  3. Kaneda

    Kaneda Newbie

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    Hello people. First of all, I apologize for my horrible English.

    Maybe this question has already been done in the post (if so, I apologize) but with such a large number of messages it is impossible to find anything about it.

    I need your help. I am the owner of an NP870Z5E (Portuguese version). The DISPLAY panel on my screen shows retentions (burned image ?, I do not know what the correct expression is in Shakespeare's language) since I bought it in 2013.
    This problem is evident especially in dark gray and continuous funds. The retention has been increasing over time to unbearable limits for me (I am an architect specialized in graphic design). From what I had read in this same place, the retention diminished with time but in my case, at least, it has been the opposite ... it can stay about 2 minutes.

    For what little I have found out, this panel is assembled by other brands. The brand / model does not matter as long as the connections are compatible (I am not 100% sure about the latter).

    Could someone give me the reference / link, etc. of an original or compatible panel that does not present this damn problem? I know that substitution is not an easy task, at least for me (from what I see the frame is stuck, not screwed or with clips) but in my city I have qualified technicians so that the result is acceptable, or I hope so.

    Maybe only with the serial number / model of the panel, my trusted provider could get one, although they have already told me that they do not guarantee that the problem will not arise again.

    Thanks in advance to anyone who can help me.
     
    Last edited: Nov 21, 2017
  4. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Hey @Kaneda, sorry to hear about your display problems.

    There are indeed many reports early in this thread about image retention problems, although also some discussion about whether software and display settings may be exacerbating it. I am sure you already read those posts, but if not, I highly recommend you check them out. You can use the forum search or Google searches such as site:notebookreview.com book 8 image retention.

    As for replacing the panel, SamsungParts.com is tradititionally our source for locating parts numbers. Unfortunately I don't see any NP870Z5E models listed, only NP880Z5E (ie touch screen). For that model, SamsungParts.com lists part # BA59-03616A (panel only, $250) as well as part # BA96-06473A (full display assembly, $392).

    Googling NP870Z5E display panel brought up several reasonably priced listings on eBay. I would check those.

    I believe you are right it is a glue job (as with most laptops), which makes replacement somewhat messy. I replaced the 18.4" display panel on my old HP HDX laptop last year and bought a full Display Assembly for that same reason. But a good repair shop (or anyone with experience) should be able to replace the panel itself.

    Good luck. Please keep us posted on your progress.
     
  5. jack53

    jack53 Samsung ATIV Book 6 Lover!

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    Let me ask for the 3rd time, Anyone know??? If not, do they still make the stock battery for this?
     
  6. jack53

    jack53 Samsung ATIV Book 6 Lover!

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    In addition to my battery question in previous post, can a wireless or bluetooth controller work on my Samsung ATIV Book 6
     
  7. HUlvi

    HUlvi Newbie

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    Hi I just burnt a np870 motherboard. Only replacement I could find locally is a np780 mb.
    Are those boards compatible?
    Np780 specs says it has 4g ram soldered and max system memory is 8g. Can a bios upgrade allow me to run 12g ram?
     
  8. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Hi Jack,

    As you know, we never had much traffic here for the NP6xx models, neither in this thread nor in the other Book 6 threads (linked in the Samsung Forum Sticky List). That's probably why you haven't received any responses.

    SamsungParts.com lists part # BA43-00361A as the battery for NP680Z5E, so at least you should be able to buy the original battery.

    As for whether you can use an NP870/880 battery instead, your guess is as good as mine. If your BIOS has Battery Life Extender, NP770/780 batteries should be the better choice.

    SamsungParts.com has them all. Once you located a part number there, I would Google that number for other sources.

    Since WiFi/Bluetooth cards are more standardized, I think there is a better chance that you can replace the card in your Book 6.
     
    Last edited: Nov 25, 2017
    jack53 likes this.
  9. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Hey @HUlvi, welcome to NBR.

    The size and form factor is the same between the NP770/780 (2013 Series 7) and the NP870/880 (Ativ Book 8). But I wouldn't be so sure that you can use an NP780 motherboard in your NP870. As I recall, the NP770/780 uses the ABU BIOS family, whereas the NP870/880 uses the ADH family.

    For one thing, Samsung changed their batteries between the two models, so the NP780 BIOS may not support your newer battery.

    And as you pointed out, the NP770/780 was limited to 8GB RAM, whereas the NP870/880 supports 16GB. I don't recall that a BIOS update fixed that limitation on the NP770/780, but I could be wrong.

    If you study posts from the first few months in this Owners thread, you may find better answers. Also check the 2013 Series 7 announcement thread which predated it. Googling site:notebookreview.com ativ book 8 max ram may help zoom in on relevant posts. Do note that there were many (very different) Series 7 models back in the days; you are only looking for posts related to NP770/780 models.
     
  10. CloseToHome

    CloseToHome Notebook Enthusiast

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    Hello everyone!

    I am a owner of a Samsung Chronos 7 (NP780Z5E) notebook with a switchable graphics of Intel HD400 and AMD Radeon HD 8770M graphics card. My previous update on the video drivers were AMD Catalyst 15.11.1 beta driver from November 2015. In the Catalyst program, it says my card is actually a R9 M200x series card, which I probably think it's the same card as I game with no problems with this driver. All this was done on Windows 8.1.

    So I've completely re-installed my OS after a corrupted drive and am using WIndows 10. I went ahead and tried to install the newest Crimson Driver "Crimson ReLive Edition 17.11.1", but it always freezes my computer halfway. After trying to install it 2 times with errors, I may decide to revert back to the 2015 "Catalyst 15.11.1 Beta" drivers.
     
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