17R3 unresponsive

Discussion in '2015+ Alienware 13 / 15 / 17' started by radji, Jun 17, 2018.

  1. Vasudev

    Vasudev Notebook Nobel Laureate

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    Its for AW 15 r2(17 r3) and above.
    I found it thanks to @c69k
    I bricked my board after flashing modded BIOS and USB recovery drive worked.
    Don't recover, first use Reset BIOS to Defaults option and see the issues go away.
     
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  2. radji

    radji Farewell, Solenya...

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    Did so. It then refused to boot. Turns out the drive mode was set to RAID instead of AHCI by default. Once I changed it back to RAID, Windows booted fine. But system still freezing when screen turns off.
     
  3. Vasudev

    Vasudev Notebook Nobel Laureate

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    Dell doesn't reset CMOS after BIOS upgrade.
    Uninstall Intel rapid storage storage, KIONIXX driver afterwards reboot.
    Download IRST driver from Intel and latest KIONIXX freefal driver (UWD) made for AW17 r5. It solves certain freezing issues. Thanks to @VICKYGAMEBOY for testing it.
    KIONIXX UWD driver solved freezing/stuttering issues.
     
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  4. 0lok

    0lok Notebook Evangelist

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    I had this problem before.. This might be a silly solution but have you every tried installing the latest igpu driver from intel and nvidia driver 390.77(this is the driver i use as latest is not always greatest).. But please use DDU to uninstall the exsisting drivers..
    from what I think it is most likely from intel driver issue.. the nvidia driver that i am talking aboit is just me saying that is what i use and without any issues.. hope this helps..
    edit:
    from my experience it is more of a graphic driver issue.. If you have updated to bios 1.4.4 there is a chance that messed up something with your laptop..
    Also disable fast boot in windows if you haven't done it..
     
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  5. radji

    radji Farewell, Solenya...

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    Done and done. I will return the screen settings to normal and see if it still freezes when the screen turns off. I also disabled link power state. Apparently some Samsung m.2 SSDs have issues with the aggressive link power state settings.
    BIOS for 17 R3 only goes up to 1.3.12. And fast boot has been disabled for testing but showed to not be the issue.
     
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  6. radji

    radji Farewell, Solenya...

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    Wow, that really helped. I have only had one BSOD in the last 7 days of continuous use. No freezing or unreponsiveness. BSOD was a memory management bsod so that is probably the razer driver or Intel iGPU drivers being faulty again.
     
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  7. radji

    radji Farewell, Solenya...

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    Had one freeze up and 3 BSODs since updating the Intel GPU and RST, and freefall sensor drivers.
     
  8. Vasudev

    Vasudev Notebook Nobel Laureate

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    Win 10 update build 165 is problematic too. I'm using the latest drivers sourced from Precision 7710 especially the airplane driver.
    @VICKYGAMEBOY Keep an eye on precision 7710 driver page to get new TB3 firmware(needs TB3 device to be connected for FW to be upgraded), Airplane driver and few others. Good luck.
     
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  9. radji

    radji Farewell, Solenya...

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    What airplane mode driver should I use?
     
  10. Vasudev

    Vasudev Notebook Nobel Laureate

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