17 R4 - Damaged EDP connector MOBO - Please help- :(

Discussion in 'Alienware' started by cope123abc, Dec 26, 2019.

  1. EmilRLasut

    EmilRLasut Newbie

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    i have the same problem too ,is what your recommended on eBay the right item for replace the broken parts?? my laptop Alienware 15 R3 GTX 1060 ,pls help me,many thanks for you[​IMG]

    Sent from my vivo 1918 using Tapatalk
     
  2. cope123abc

    cope123abc Notebook Evangelist

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    Connector in the message thread is the correct one.
     
  3. joebobmyers

    joebobmyers Newbie

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    Just had the exact same thing happen to me while changing out the fans in my m17x R5. Really unfortunate, especially since I'm working from home full-time these days.

    Anyone in the U.S. have recommendations for getting this repair done? I ordered the part from eBay, so once that arrives I'll need to find someone to do the repair. Unless a repair shop might carry an EDP mobo connector like this, in which case I can get the repair done sooner.

    In the meantime, anyone have any luck getting your system to bypass the embedded display and boot with an external monitor? I tried plugging one in the HDMI port but no luck thus far. Having the system functional in some capacity would be extremely helpful, at the very least for getting my data off of there.

    I'd truly appreciate any tips or advice from others in this thread who've gone through this already. And happy holidays to all. Thanks.
     
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  4. joebobmyers

    joebobmyers Newbie

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    I'm in the U.S. also, just had the same thing happen to my m17x R5. Were you able to get yours fixed? Or working with an external monitor? If so I'd love any advice you can share on it. Thanks!
     
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  5. petemclavin

    petemclavin Newbie

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    I did the same cleaning the dust out of my son's 15R3. Didn't notice the six tiny screws (not in the vid I watched) holding the heat sink to the fans (which are connected under the MB) trying to jiggle the MB the heatsink and the rest of the laptop I pulled off the EDP.

    I saw this thread and got the connector off eBay. Thank you MrFox!

    I'm in the UK and got

    SmartFoneFix to sort it. They are UK based

    I sent the whole laptop DPD next day. The same day it arrived with them, they emailed to say the connector was replaced and the laptop tested and working. I paid paypal and three days later had it back
    BRILLIANT!

    My Laptop is an ASUS ROG GL703GS it replaced an ASUS ROG ZX753VD (i7 1050 version) I like the 17.3" screens
     
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  6. cope123abc

    cope123abc Notebook Evangelist

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    There are different places that can fix, it ultimately depends on how bad the damage is.

    If the connector is quite badly damaged , you really need to find a "micro soldering" specialist - some phone shops can do micro soldering but do your DD before sending anything in.

    Looking at the thread i posted a while back with the ebay link, they have sold over 71 kits now.. must be a common issue.
     
  7. El1on

    El1on Newbie

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    Please, i have the same problem here with my r4 17.... do they have to resoldering this connector on mobo ? Those pins of the connector are still on my mobo, so they have to remove them all and then resoldering ? Please help us !! Thx !
     
  8. El1on

    El1on Newbie

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    I have exactly the same problem as yours, and i have an external monitor via hdmi that i want to use in that specific way you have mentioned. Did u found any solution to that ? Thanks !
     
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