** 1070 laptop: GT73VR, GT62VR, GT72VR reboot/crash problem **

Discussion in 'MSI' started by Hugodra, May 17, 2017.

  1. in4red

    in4red Notebook Guru

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  2. BanditBuzz

    BanditBuzz Notebook Guru

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    According to 3DMARK...something is up with your drivers. I would uninstall your Nvidia drivers and install the newest non-beta drivers...384.76 is what I am using.
     
  3. in4red

    in4red Notebook Guru

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    Good idea.
    I created a restore point in case this causes the crashes.
     
  4. BanditBuzz

    BanditBuzz Notebook Guru

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    I hope it works for you. Good luck.
     
  5. BanditBuzz

    BanditBuzz Notebook Guru

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    Any luck with your system?
     
  6. in4red

    in4red Notebook Guru

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    In a fresh windows installation with stock everything, laptop boost up to 2000 and doesn't crash.

    Updated drivers recommended in MSI site, crashes immediately on opening games.

    Windows restored before but not before windows tried to force update itself and revert the update due to a screw up.

    After restore games still crash.

    Yep. It's insane


    Sent from my Nexus 6 using Tapatalk
     
  7. BanditBuzz

    BanditBuzz Notebook Guru

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    Sorry to hear that. Did you do a CMOS reset and complete power off after updating? Sometimes the old settings are not cleared and the problems remain. Just a thought.
     
  8. in4red

    in4red Notebook Guru

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    No.

    I talked with Amazon and they would only give me $400 off regardless of what it is. I don't feel like RMA would give me enough time so I'm thinking of what to do right now.
     
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  9. BanditBuzz

    BanditBuzz Notebook Guru

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    If you are unhappy with the system and Amazon will allow you to return it, that is the way I would go. Get your money back and look into other options. Lots of great choices from ASUS, MSI, ACER, ALIENWARE, CLEVO, etc. Whatever you decide to do, I wish you the best of luck and hope you will keep us updated.
     
  10. hmscott

    hmscott Notebook Nobel Laureate

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    I have to agree with @BanditBuzz - if you are getting vaporlock trying to act or decide, error on the side of getting your money back - and get time for making an informed decision.

    A great deal isn't a great deal if you don't have a path to a successful outcome, and you must be getting close to the end of the return period, try not to push the edge of it as some vendors will count the shipping time in that return period - it must be on their floor before the return period expires.
     
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