1. You may have noticed things look a little different around here - we've switched to a new platform (XenForo) and have some new forum styles and features. This how-to guide will help you find your way around. If you find anything that looks strange, post it in this thread.

0x00000004 the memory could not be read

Discussion in 'HP & Compaq' started by telluride36, Jan 23, 2008.

Thread Status:
Not open for further replies.
  1. telluride36

    telluride36 Newbie

    Reputations:
    0
    Joined:
    Jun 17, 2007
    Messages:
    8
    when i boot, it says, the instruction at 0x0167042( this number changes every time but always ends in 12) referenced memory at 0x00000004 The memory could not be read and the clock goes back to feb 27 2000 2.30 am i flashed to a new bios and that did nothing to fix this when i click on the clock and try to update through the internet, it won't let me please help
     
  2. Lithus

    Lithus NBR Janitor

    Reputations:
    5,504
    Joined:
    Aug 1, 2007
    Messages:
    9,789
    Rum memtest86. Check your CMOS battery.
     
  3. Teraforce

    Teraforce Exhausted

    Reputations:
    3,048
    Joined:
    Aug 5, 2007
    Messages:
    1,026
    Sounds like the CMOS battery on the motherboard died. Depending on whether or not your laptop is under warranty, you're either going to have to send it to HP or take it apart yourself to get to the CMOS battery. It's usually a standard coin-type cell, a CR2032 or similar. (NOTE: This is totally different from the main laptop battery)
     
  4. caveman

    caveman Notebook Consultant

    Reputations:
    8
    Joined:
    Dec 9, 2007
    Messages:
    261
    sometimes the battery is found under the RAM and wireless card cover.
     
  5. telluride36

    telluride36 Newbie

    Reputations:
    0
    Joined:
    Jun 17, 2007
    Messages:
    8
    Ok, changed the cmos battery and it still has the same problem, what's weird is that when I first turn it on, the time is like 2:38, so it was keeping time, and then it resets itself to 2:30 and keeps time till I turn it off. When I try and get it to sync with internet time, it says an error occured while windows was syncing with time.windows.com. I tried all the sites. please help, I don't wanna have to send it in
     
  6. dinapoli

    dinapoli Notebook Consultant

    Reputations:
    0
    Joined:
    Jan 11, 2008
    Messages:
    208
    your ram is no good. It is either the ram slot or the ram
     
  7. telluride36

    telluride36 Newbie

    Reputations:
    0
    Joined:
    Jun 17, 2007
    Messages:
    8
    I ran the memory diagnostics tool that is on my computer, and it said every thing is ok. My notebook seams to run fine.
     
  8. telluride36

    telluride36 Newbie

    Reputations:
    0
    Joined:
    Jun 17, 2007
    Messages:
    8
    Not sure how, but I fixed it. Ran regrun, and deleted a bunch of things. The computer would not even boot after that, started it in last known working condition, still had the problem, so did a system restore to 10 days earlier, still had the same problem. Set the clock to near the right time, and now it synced with the webpage. Rebooted, and now everything is good. Guess it was not hardware related after all.
     
Thread Status:
Not open for further replies.

Share This Page