Quantcast Sony Vaio Z 128GB SSD Raid 0 Failing frequently

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  1. #1
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    Default Sony Vaio Z 128GB SSD Raid 0 Failing frequently

    Hi,
    The raid keeps failing randomly. I have sent the laptop to the service center to no avail.
    Please help.

  2. #2
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    Default Re: Sony Vaio Z 128GB SSD Raid 0 Failing frequently

    What did the service center people say? Were they able to replicate the problem?

  3. #3
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    Default Re: Sony Vaio Z 128GB SSD Raid 0 Failing frequently

    After installing the OS on one HDD without restoring the Raid array they are saying they fixed it (:

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    Default Re: Sony Vaio Z 128GB SSD Raid 0 Failing frequently

    Are you able to show them that the failing SSD is still failing? I would call them again, though based on recent posts about Sony Service, I think you have a rough road ahead...

  5. #5
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    Default Re: Sony Vaio Z 128GB SSD Raid 0 Failing frequently

    Contact Sony and ask for a customer advocate, cause that's ridiculous.
    It shows that the repair centre that Sony uses doesn't follow the restore procedures for the Sony model in question, but makes an incorrect guess based on past experience. That incompetence cost you half your HD capacity, but the cost to Sony might be much higher in the long run.

  6. #6
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    Default Re: Sony Vaio Z 128GB SSD Raid 0 Failing frequently

    RAID is software raid using Intel Matrix to control it. There is one version of RAID software (v8.9) will fail raid array frequently.
    You may go to intel site to download latest version of Intel Rapid Storage to see if it fixs the problem.
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  7. #7
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    Default Re: Sony Vaio Z 128GB SSD Raid 0 Failing frequently

    I had the same problem. The tech support reps had tons of solutions but none actually fixed my problem. They went from fiddling with the system restoring to fiddling with the BIOS. I ended up just sending it in to get repaired. It's been 2 weeks and they're still working with it. According to the online status they shipped in some sort of part and now the technician is installing it. My raids only failed when I left my computer on over night or idle for long periods of time. It was pretty consistent though.

  8. #8
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    Default Re: Sony Vaio Z 128GB SSD Raid 0 Failing frequently

    mine almost fixed by sony except the wei score still at 6.7 not 6.9 because i got the 256(4*64Gb)
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  9. #9
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    Default Re: Sony Vaio Z 128GB SSD Raid 0 Failing frequently

    Quote Originally Posted by ngvuanh View Post
    RAID is software raid using Intel Matrix to control it. There is one version of RAID software (v8.9) will fail raid array frequently.
    You may go to intel site to download latest version of Intel Rapid Storage to see if it fixs the problem.
    The Z gets installed with Rapid Storage Technology (RST) 9.5 from factory ;-) So i guess it's really an SSD problem from his notebook.
    Last edited by hxkclan; 15th August 2010 at 07:27 PM. Reason: small edit
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  10. #10
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    Default Re: Sony Vaio Z 128GB SSD Raid 0 Failing frequently

    Ok,
    So this is the 5th time the raid has failed and am gonna send the lappy in 3rd time.
    Any fix out yet guys?

 

 
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