Do you have yellow banding on your Sony SZ?

H3rmaN · 12-06-2007, 12:15 PM

Right, as I have said in another thread I am thinking of gettin a Sony VGN-SZ61WN/C (I think thats the SZ680 (carbon fibre edition) over in the US with a few modifications, such as a 2.2GHz CPU, 160GB Hybrid HDD, Black keyboard & 2GB of RAM), but I'm worried about getting one with yellow banding on the screen...

So can you guys please vote here if you have or have not EVER had yellow banding, and answer the following:

Roughly when did you buy your laptop (dd/mm/yy)?

Where did you buy your laptop (both country and store)?

How many replacments did it take to get a good one?

Did you replace the whole system, or just send it to Sony to fix the screen?

What model is your laptop?

Did you get a custom one from Sony, or an off the shelf one?

Where was your laptop manufactured (will say somewhere on the under side)?

I would mainly like to hear what people in the UK have had (seeing as that is where I will be puchasing mine), and if they had a bad screen, what was their experience with Sony Customer Service?

All others are obviously welcome to post their comments/views too!

Cheers!

Reason · 12-06-2007, 03:52 PM

My SZ650N/C had yellow banding issue..

Purchase date : 17/10/2007
US model
I send it to Sony (one week ago) to fix screen... Still waiting

H3rmaN · 12-06-2007, 03:55 PM

Cheers mate! Your the only one thats replied out of the four folk that have voted!

topdj · 12-06-2007, 10:27 PM

I just got my sz680 2.2ghz today and screen looks good, portable one setup and checked screen before shippping, so I will check this thread in 90 days and report back

unid3ntifi3d · 12-06-2007, 11:58 PM

Roughly when did you buy your laptop (dd/mm/yy)?
03/10/07
Where did you buy your laptop (both country and store)?
US; Best Buy
How many replacments did it take to get a good one?
One replacement.
Did you replace the whole system, or just send it to Sony to fix the screen?
Replaced the screen only.
What model is your laptop?
SZ650N/C
Did you get a custom one from Sony, or an off the shelf one?
---

H3rmaN · 12-07-2007, 04:44 AM

cheers guys! So far the results are as follows:

6 people have no problem at all

2 people had a problem and got it sorted after a replacement

2 people have to problem, but seem to have not tried a replacment system (yet)

So there's a 60% chance of getting a good one! Keep your votes coming! The more votes the more accurate the results will be (even tho this forum only represents a handful of customers).

Hunningolla · 12-07-2007, 07:35 AM

Roughly when did you buy your laptop (dd/mm/yy)?

06.11.2007

Where did you buy your laptop (both country and store)?

Finland, Sony Center

How many replacments did it take to get a good one?

Dont have it back yet

Did you replace the whole system, or just send it to Sony to fix the screen?

I sent it in to just fix the screen (broken leds not yellow bands!!!) Mind you for replacing the screen ONLY they needed my password... So remove urs if you have before sending it in.

What model is your laptop?

vgn-sz61xn/c (which I think is the one you want, t7500,2gbram,160gb hhd, carbon fibre (not premium carbon fibre ie 691)

Did you get a custom one from Sony, or an off the shelf one?

Should be pretty shelf

Mind you I sent it to be repaired 6.11 and was first promised 5 business days, later confirmed 10 business days. Today is 7.12 and I'm just getting promises. I've been promised first place in repair queue 2 times now and according to sony support it's been sitting at a tech for 4 business days now. I've sent emails/filled support forms/phoned/talked to sony representatives and nothing. I contacted my neighbour (he's a sony guy in Finland) and he then called and surprise the notebook was taken to repair the very next day. So it's business day 23 now and I'm just starting to loose my nerves.

H3rmaN · 12-07-2007, 08:09 AM

Quote:

Originally Posted by Hunningolla

Mind you I sent it to be repaired 6.11 and was first promised 5 business days, later confirmed 10 business days. Today is 7.12 and I'm just getting promises. I've been promised first place in repair queue 2 times now and according to sony support it's been sitting at a tech for 4 business days now. I've sent emails/filled support forms/phoned/talked to sony representatives and nothing. I contacted my neighbour (he's a sony guy in Finland) and he then called and surprise the notebook was taken to repair the very next day. So it's business day 23 now and I'm just starting to loose my nerves.

Ouch!! Sounds bad! If I have a problem with mine, I think I'll just send it back to the shop to get a replacement! I'm not sending a brand new laptop off for a repair!

Like I've said before tho, I cant comment on other countries, but from personal experience, Sony UK are excellent!

lithium · 12-07-2007, 08:43 AM

I have yellow banding at brightness levels 1 and 2 (Fn-F5 and Fn-F6). Since I don't use those brightness levels much, thankfully it's not a big problem for me.

Roughly when did you buy your laptop (dd/mm/yy)?
15/09/07

Where did you buy your laptop (both country and store)?
A USA SonyStyle store

How many replacments did it take to get a good one?
0

Did you replace the whole system, or just send it to Sony to fix the screen?
Not applicable

What model is your laptop?
SZ670N

Did you get a custom one from Sony, or an off the shelf one?
Off the shelf

Good luck!

Sponsi · 12-07-2007, 10:03 AM

Quote:

Originally Posted by H3rmaN

Ouch!! Sounds bad! If I have a problem with mine, I think I'll just send it back to the shop to get a replacement! I'm not sending a brand new laptop off for a repair!

Like I've said before tho, I cant comment on other countries, but from personal experience, Sony UK are excellent!

Are you sure Sony UK will just provide you a replacement? It's something that they can fix so I don't think they would.