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04-18-2009, 08:39 AM
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#1
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Notebook Consultant
Join Date: Jun 2008
Location: Biloxi, MS, USA
Posts: 211
Rep Power: 5 
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Unable to view Dell Outlet inventory
I tried last night and early this morning to view the inventory on Dell's Small Biz website but I kept receiving an error message. Has anyone else tried to check out the inventory on any of Dell's outlet sites last night or this morning and like myself couldn't get through? Is Dell having problems with the outlet section of their website?
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04-18-2009, 08:59 AM
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#2
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Notebook Guru
Join Date: Jan 2007
Posts: 52
Rep Power: 8 
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Re: Unable to view Dell Outlet inventory
I just tried and got an error page.
__________________
Inspiron 9300, 2.13 GHz, 2GB DDR2, XP Pro, WUXGA 1920x1200, GeForceGo 6800
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04-18-2009, 09:31 AM
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#3
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Notebook Prophet
Join Date: Feb 2009
Location: Columbus, OH
Posts: 5,256
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Re: Unable to view Dell Outlet inventory
I can't view anything on the Outlet either. I can get to the main Outlet page and select a category, but it won't get to an actual list of items.
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Asus Eee PC 1201N (Silver):
[Atom 330 (1.6GHz x2/533MHz FSB/1MB L2 cache)]
[4GB DDR2-6400 (800MHz)]
[nVidia ION (9400M chipset) |12.1" 720p LED]
[Windows 7 Home Premium x64]

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04-18-2009, 11:29 AM
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#4
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Notebook Deity
Join Date: Aug 2008
Posts: 1,207
Rep Power: 8 
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Re: Unable to view Dell Outlet inventory
dell outlet started having technical dificulty since friday afternoon.
its not even loading page atm.
we can expect a huge pile of listings of dell xps 1640 and studio xps 13
showed up on outlet once its back.
__________________
dell outlet price update 10/4/09: dell studio xps 16 $837.21 with NYC tax, previously ordered new!
arctic white/16" rgb led/1gb ati 4670/p8800 2.66/500gb 7200 hd/3gb ram/intel5100/vista home with win7 free upgrade/dvdrw/6cell bat/no bluetooth.
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04-18-2009, 11:48 AM
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#5
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Notebook Consultant
Join Date: Jun 2008
Location: Biloxi, MS, USA
Posts: 211
Rep Power: 5 
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Re: Unable to view Dell Outlet inventory
Thanks to everyone who posted. I'm in the market for a "previously ordered new" Vostro 220MT desktop from Dell's Small Biz Outlet Store and I knew I would get a much faster response if I posted my question here than over at Desktop Review.com because there's not much action over there on that board. I'd probably get a response in about a week if I did post my question over there but again thanks to everyone who posted here.
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04-19-2009, 12:00 AM
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#6
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NBR Super Moderator
Join Date: Jul 2006
Posts: 15,241
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Re: Unable to view Dell Outlet inventory
It is back up, just FYI.
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Notebook Review Contributor
| Ross I | | Mini Me | | Dell Latitude E4300 | W7 Pro, Core i7 920, ASUS P6T Deluxe V2, 12GB RAM
750GB RAID1, nVidia GTX 275 SLI, 2x Dell 2209WA | | Snow Leopard, 2.26GHz, 2GB RAM
160GB 5400RPM, iPod Touch | | W7 Pro, 2.4GHz, 4GB RAM,
120GB OCZ Agility SSD, Intel X4500, 6-Cell |
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04-19-2009, 12:23 AM
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#7
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Notebook Consultant
Join Date: Jun 2008
Location: Biloxi, MS, USA
Posts: 211
Rep Power: 5 
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Re: Unable to view Dell Outlet inventory
Good, I'll go check. Did anyone at Dell say why it was down for so long?
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04-19-2009, 11:07 PM
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#8
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Newbie
Join Date: Feb 2009
Posts: 2
Rep Power: 0 
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Re: Unable to view Dell Outlet inventory
Stevoreno: Our teams corrected the technical issues that recently affected the DellOutlet sites in the United States and the U.K.
The U.S. technical issue was corrected around midnight Central Time last night. The U.K. site was corrected soon after that.
I apologize for any inconvenience this has caused.
Thanks,
LionelatDell
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04-19-2009, 11:19 PM
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#9
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Sariously! :p :D
Join Date: Oct 2007
Location: Left, of Center...
Posts: 12,255
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Re: Unable to view Dell Outlet inventory
The forum users here were glad to see it up and running again, a very good thing!
Cin 
__________________
Music is not “all inclusive”. It’s a “beat” that get’s your heart flowing, going straight to your head.
Spreading a strong rhythm, full of lyrical and poetic voices with so much left unsaid. ~Me.
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04-20-2009, 12:06 AM
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#10
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Notebook Consultant
Join Date: Jun 2008
Location: Biloxi, MS, USA
Posts: 211
Rep Power: 5 
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Re: Unable to view Dell Outlet inventory
Quote:
Originally Posted by Lionel Menchaca
Stevoreno: Our teams corrected the technical issues that recently affected the DellOutlet sites in the United States and the U.K.
The U.S. technical issue was corrected around midnight Central Time last night. The U.K. site was corrected soon after that.
I apologize for any inconvenience this has caused.
Thanks,
LionelatDell
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I spoke to a tech support rep in India yesterday afternoon who told me he couldn't do anything about it, I didn't expect him to but I did tell him nobody worked the phones in sales at Dell's Small Business unit on the weekends so I couldn't get an answer from them, he told me to call the Home Office unit, I didn't bother calling them but I definitely thought it was strange when that search engine on Dell's Small Business Outlet Store went down because I've been checking it everyday looking at the Vostro 220 MT inventory, " previously ordered new" units. I don't know why someone at Dell just didn't put a message on the website telling users that the Outlet Store was experiencing some technical problems rather than users like me receiving that weird error message with no way to call Dell to inquire about what was going on with the website.
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