Ram Upgrade on Acer Aspire 5610z (4GB)

[Muezick]

Hello,

I have an Acer Aspire 5610z. I have recently purchased a ram upgrade for it, So that I can go from the standard 1GB of ram, to 4GB of ram, I read everywhere that sells the machine itself, as well as in my packaging that this system is cappable of supporting up to 4GB of ram.

How ever,

When I install the Full 4GB of ram, The sytem will not boot. I re-install the original 1GB(2x512) stick(s) of ram, it works fine. When Ever I install a single stick of the 4GB(2x2GB) stick(s) of ram, It works fine.

I have yet to try a 2GB and a 512, But I don't imagine that will make much difference, Nor am I interested in that configuration, as I want/need the 4GB ram upgrade I bought.

Any ways,

I am curious if there is some release/proceedure I must go through in order to make the motherboard/operating system detect up to 4GB of ram, I checked about in the BIOS and found nothing. Perhaps there is something I am missing.

Also,

As An additional note, I recently downgraded to windows XP(I will be re-upgrading to windows Vista very soon. As after running windows Vista for almost a year, I have gotten used to it, Plus my system now behaves very strangely at the oddest times with XP instead of vista installed.)


My Hypothesis,

-Windows XP is not cappable of reading over 3GB of ram without special modifications.(I do not know this for a fact)
-The packaging/acer, and sellers lied, and the system is only cappable of reading up to 2GB of ram.
-One of my sticks of ram is damaged(I have yet to test this out.)

Thank you for your help, in Advance.

Muezick,

[billythetidd]

I have exactly the same problem with my Aspire 9802. I have tried everything that you have done. Just waiting on a reply from the board.

Check to see if your modules are both working. Simple process of elimination. Try new with old, then another new with old etc.

[Muezick]

Both Modules work fine.

I have eliminated that problem.


Do you have Vista or XP on your system?

[billythetidd]

I run XP, SP2. I had been thinking that maybe XP needs some kind of patch to enable it to allocate the extra memory, but I'm yet to find anything about it.

[Muezick]

Well, In about 10 minutes, I'm going to upgrade to Win Vista.

So..I'll let you know if my 4 gigs works afterwards.


By chance did you downgrade that Laptop to XP?

[billythetidd]

I had XP Media Edition on it. I haven't downgraded.

[Muezick]

Welp, I've upgraded to vista.

And still no improvement on the situation.


I will be contacting Acer tommarow.

I will post here if Any Discoveries are made, and I will continue to check back regularly.

[billythetidd]

No probs, I got a reply from the company that I bought the memory from asking for serial numbers etc so they can investigate to see whether or not my modules can work together. Will post if I receive anything.

[andyasselin]

Seem like same issue on the 9410 i got one that will run with 1 x 2 gig no problems
but when put match set of 2 x 2 gig it will not post both mudules work great alone
The Manual clear state machine will take 4 gig

[billythetidd]

I have been in contact with some tech people from the company I bought the memory from. They have been asking for serial numbers etc.

I have a feeling that it's maybe due to chipset conflicts. I have been looking to see whether or not Intel processors can only work with certain brands of memory. Some brands just don't work together.

This is not a total fix to the problem just a suggestion. I waiting for more info back from the tech people. They did suggest that I try a different make of memory.

I'll keep you posted.