01-19-2008, 07:54 AM
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#11
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Newbie
Join Date: Jan 2008
Posts: 1
Rep Power: 0 
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Re: presario f700 driving me nuts.....
Quote:
Originally Posted by yonnie
hey guys, i would greatly appreciate if anyone could help me up here..
i just got a new presario f731au n installed it with a windows xp pro..
i know tht f700 series would be best perform with vista but i really need to use xp pro instead.
after windows intallation, a few drivers were not to be found.. after almost a whole day searching for suitable drivers for my notebook, 2 drivers remained unfound.. the AUDIO DEVICE ON HIGH DEFINATION AUDIO BUS and the MODEM DEVICE ON HDAU.
+ I'v tried searching from hp website but no driver for my model was available.
+ i'v contact d support cntre but they asked me to search d driver from the net..
+ i m not going to install vista as they do not support the softwares that im running..
its been 3 days now without any sound coming out from my notebook speaker n i feel very lonely...  help me please...
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i also bought the same laptop having face the same problem and i call the service centre and the give me the below instruction how to settle the problems
Welcome to HP Total Care for Presario Notebooks. My name is Sylvia. How
may I assist you today?
I am doing great and hope you the same.
i just bought a new laptop presario f731au
I see..
i`m having problem with installing the modem and audio driver
I am sorry to hear this.
No worries, I will do my best to help you in this regard.
I understand that your Presario is a Non-US model. Although this
support
is dedicated to North American Presario products, I will do my best to
assist with your issue.
the computer seems cannot indentify or may be find the driver
I see..
thanks
You are welcome.
May I know the type of processor installed in your notebook? Is it
INTEL
or AMD?
amd
Thank you.
Could you please provide me a few moments of your time while I search
the
information for you?
oraits
tq
Thank you.
Thank you for your time and patience.
no prob
Before installing the Audio and modem drivers in your Notebook you have
to
install the microsoft update(UAA) driver from the below link:
Please download Microsoft Universal Audio Architecture (UAA) Bus
Drivers
from the following
link:
ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe
Please don't click the link directly. Please copy and paste it on the
address bar of your browser and press enter.
ok
After installing Microsoft Universal Audio Architecture (UAA) Bus
Drivers
restart the
notebook and install Conexant High Definition Audio Driver:
ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34200.exe
This will create a swsetup folder in C drive ("C:\swsetup\sp34200")
Installing this driver may result in an error. But continue with the
following steps to get the audio driver installed correctly.
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click
Update driver.
3. Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to
install"
5. Click Next and then select "Sound, video and game controller" from
the
list.
6. Click Next and then click Have Disk.
7. Click Browse C:\swsetup\sp34200 folder and select the .inf
(wis30b2a)
file and click open and Continue with the onscreen instructions.
Modem driver:
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33742.exe
This will create a swsetup folder in C drive ("C:\swsetup\sp33742")
Installing this driver may result in an error. But continue with the
following steps to get the audio driver installed correctly.
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Modem" and click Update driver.
3. Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to
install"
5. Click Next and then select "Modem" from the list.
6. Click Next and then click Have Disk.
7. Click Browse C:\swsetup\sp33742 folder and select the .inf
(wis30b2a)
file and click open and Continue with the onscreen instructions.
Please follow the above steps and install drivers.
This should resolve the issue.
Additionally, I will mail this chat to your e-mail
mayathero@yahoo.com.
If you need further assistance, please get back to us.
Is there anything else I can assist you with today?
i will ty to do those steps . thanks a lot
thaks a lot Sylvia
You are most welcome.
Last edited by mayat : 01-19-2008 at 08:03 AM.
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