Help! recovery issue in my new Aspire 5920G

Nokia 3650 · 03-11-2008, 05:06 PM

Does anyone know of a way I can make an installation DVD from the restore partition (I don't want to create a recovery disk) so that I can do a Windows repair without having to format my hard drive or lose my data. Its annoying to have to delete all that bloatware that comes with my notebook each time I do an OS restore.

geronix23 · 04-25-2008, 10:54 PM

to Ilker ustuner, hi there. i've tried your method but it didn't work for me. at first when i finish the process of marking the recovery partition as boot, when it restarts it first say's "cannot find file:C:\D2D\Images\*.WSI". then it will continue when i click ok but i click on restore factory default, it say's "Restore failed-reason 0xa0000001.

i hope you can help me. thanks

mindink · 05-11-2008, 04:21 PM

geronix23 i have came across this same errors as well I was wondering if you have figured it out? I dont believe that the restore partition has been tampered with. I tried with ubuntu to activate that partition as boot it goes into the recovery mode but i get the same errors. I have reinstalled vista again in hopes of getting to activate that pqservice partition in disk management but it wont let me do anything or even view the data on that partition any help would be appreciated

mklm · 05-12-2008, 02:20 PM

Hi all,
You can try this method, you can create recovery dvds, then return factory default os.
http://forum.notebookreview.com/showthread.php?t=244655

ricardosato1 · 06-21-2008, 05:15 PM

geronix23, I have almost the same problem as your:

"cannot find file:Z:\D2D\Images\*.WSI".

and then:

"Restore failed-reason 0xa0000001"

The way I could solve this particular problem, in my case, was using Linux. It is supposed that all Linux distribution should work (I use Debian).

I have an acer 5315 with windows vista starter.

The problem looks to happen because the windows which run at pqservice partition, looks to be not able to see the files in it.

What I did to solve the problem:

1) create 2 partition dedicated to windows and some others to the Linux.
These two partitions are primary and all the linux system I put in the
extended partition as:
PQSERVICE|ntfs|ntfs| extended
extended: linux|swap|linux
the second ntfs partition with the same size as the PQSERVICE partition. I do
not the partition PQSERVICE, in all operations ...

2) Make the pqservice to be able to boot. At this point I could not use the key:
ALT+F10 to enter in the recover system. These two steps have made during
Linux installation.

3) boot in Linux and made a exact copy of pqservice to the second ntfs partition
using the command "dd". In my case was "dd if=/dev/sda1 of=/dev/sda3".
this process take some time ...

4) reboot the system and start the pqservice.

5) because, the windows installation did not change any information of
partition disc or the boot table, it is necessary to enter in linux and
make the installed windows be bootable. It is basically change the
/boot/grub/menu.lst to boot to the new windows partition. Maybe
it is possible to make in another way, but I do not know.

That was all I did to recover the windows. Actually I did many, many, ... many atempts and in one of then I remember that I format the first ntfs partition
using linux. Maybe it is necessary. I do not know.

The windows will be installed in the first ntfs partition.

bigozone · 06-21-2008, 05:32 PM

Quote:

Originally Posted by ricardosato1

geronix23, I have almost the same problem as your:

"cannot find file:Z:\D2D\Images\*.WSI".

and then:

"Restore failed-reason 0xa0000001"

The way I could solve this particular problem, in my case, was using Linux. It is supposed that all Linux distribution should work (I use Debian).

I have an acer 5315 with windows vista starter.

The problem looks to happen because the windows which run at pqservice partition, looks to be not able to see the files in it.

What I did to solve the problem:

1) create 2 partition dedicated to windows and some others to the Linux.
These two partitions are primary and all the linux system I put in the
extended partition as:
PQSERVICE|ntfs|ntfs| extended
extended: linux|swap|linux
the second ntfs partition with the same size as the PQSERVICE partition. I do
not the partition PQSERVICE, in all operations ...

2) Make the pqservice to be able to boot. At this point I could not use the key:
ALT+F10 to enter in the recover system. These two steps have made during
Linux installation.

3) boot in Linux and made a exact copy of pqservice to the second ntfs partition
using the command "dd". In my case was "dd if=/dev/sda1 of=/dev/sda3".
this process take some time ...

4) reboot the system and start the pqservice.

5) because, the windows installation did not change any information of
partition disc or the boot table, it is necessary to enter in linux and
make the installed windows be bootable. It is basically change the
/boot/grub/menu.lst to boot to the new windows partition. Maybe
it is possible to make in another way, but I do not know.

That was all I did to recover the windows. Actually I did many, many, ... many atempts and in one of then I remember that I format the first ntfs partition
using linux. Maybe it is necessary. I do not know.

The windows will be installed in the first ntfs partition.

http://forum.notebookreview.com/showthread.php?t=251130

see that link for info on loading XP on the 5315... and many other 5315 links

puszczyk · 09-04-2008, 03:01 PM

Thanks ricardosato1
It worked but somebody who never touched linux before and isn't bright might have problems with this howto.
I formated first (in fact it's second, first is PQSERVICE) partition with windows xp accidentaly or it formated it without my permission ;s so it might not be necessary.

Vista entry in /boot/grub/menu.lst looks like this

title "Whatever you want, might be empty"
root (hd0,1)
chainloader +1

or

title "Whatever you want, might be empty"
root (sd0,1)
chainloader +1

It depends by disk mode in bios but in AHCI grub may not find menu.
Menu can be edited with command "sudo nano /boot/grub/menu.lst" under linux console or with other your fauvorite text editor just replace nano with geany, gedit or whatever editor you like ;d.

I hope I maked this way a little clearer.

I have Acer Aspire 5920

alex_colunar · 03-02-2009, 09:32 AM

Hi,

I got TravelMate 6291 but possibly solution would be analogous.

In my case, problem was caused by incorrect partition type. My PQSERVICE had type of 12 (which is Compaq diagnostics). With this setting, service system loaded somehow after setting 1st partiton bootable, but failed to read data from its own partition ("cannot find file:C:\D2D\Images\*.WSI","Restore failed-reason 0xa0000001").

What I had to do was not only to make PQSERVICE partition bootable, but also to switch its type to 7 (HPFS/NTFS). I have used linux fdisk to do this. After this, service system was able to restore Windows to 2nd partition. Still it did not boot correctly, since I had destroyed MBR, but that's another issue.

Observe that after exiting service system, it would automatically switch boot flag to original system drive (2nd partition) and change its own partiton type back to "Compaq diagnostics". No matter if rescue succeed, failed by above reason, or user exited manually.

Regards

manicalic · 10-23-2009, 04:23 PM

I had exactly the same problem: "cannot find file:C:\D2D\Images\*.WSI" and "Restore failed-reason 0xa0000001".
What I did was:
Boot Vista DVD, start command line, start diskpart.exe.
1. Assign some letter to the system partition (if it is not already assigned - it wasn't in my case).
2. Assign some letter further down the alphabet to the recovery partition.
3. Start the D2D32.exe in main directory of recovery partition.

Use diskpart's help.

I think the 0xa0000001 shows when the recovery program really cannot find it's files. The problem occurs when the recovery partition somehow gets a letter before the system partition. I've looked inside some batch files and it seems that way.

So, if you get PQService as C: and system partition as D:, it will not work. And it's easy to get this if you mess with bootable flag (as I did have to do, because some idiot just installed pirated Vista from dvd).
Luckily I was able to use Diskpart to amend that problem after booting from Vista dvd.