A8he, XP, weak Asus support response

searunner · 04-17-2007, 08:32 AM

I wanted to buy an Asus A8he that came with Vista installed, and wanted to format and install XP. I contacted Asus support for a drivers CD ( so I wouldn't have to DL each separate driver, ) and got no help at all. One guy on the phone sent me to the Estore, which didn't have anything for the A8, and no driver CD's for anything. I emailed from the support page, and got a response that I had reached the wholesale dept. Eventually I got a reply saying that Asus offered no driver CD's for any notebooks. Really? I received one with my Z61a. But maybe that was back in the good old days. I'd still like to buy an A8, in spite of the poor pre-sales service, but not unless I can easily remove Vista and install XP. Anybody else had this kind of experience?

tsidneku · 04-17-2007, 08:37 AM

Try a vendor? From the sounds of you're trying to get it directly from ASUS. Maybe the vendor will go through the trouble of downloading it and putting it on a disk for you. Or maybe they can have something like that arranged specifically for this instance.

System64 · 04-17-2007, 11:43 AM

Actually the drivers CD should come as part of the sales package. The drivers that comes with the A8 will be Vista drivers (I'm not sure what you asked asus or estore), but for XP drivers, you'll have to download yourself before installing XP. As far as i know they supply driver cd relevant to the os installed ; in this case, XP)