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Old 10-02-2007, 01:00 AM   #1
jonasthern
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Default LG E500 Wireless Problem

Hi

I have recently purchased the LG E500 SP18P and have found that the wireless (Azerus) has stopped working. I can not find it anywhere in device manager. I have also gone to the full length of rebuilding my laptop with the LG Vista CD and now it doesn't appear on Device Drivers

Does anyone have any idea how to get the wireless working?
Thanks for your help...
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Old 10-02-2007, 09:18 PM   #2
sknighti
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Default Re: LG E500 Wireless Problem

Quote:
Hi

I have recently purchased the LG E500 SB11A and have found that the webcam (SmartCam) has stopped working. I have can not find it anywhere in device manager. I have also gone to the full length of rebuilding my laptop with the LG Vista CD.

Does anyone have any idea how to get the webcam working? When I use MSN or anything else it just tells me that there is no device installed.

Thanks for your help...
hmm seems like ive seen this before
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Old 10-25-2007, 06:27 AM   #3
pirracas
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Default Re: LG E500 Wireless Problem

I have the same problem. Randomly I lose my Wi-Fi connectivity and my Atheros card is not showing in the Device Manager. I just put the laptop to sleep and back on and after some secs (or forcing a HW rescan) it's back on.

This doesn't seem a HW problem so I'm reluctant to send the laptop for service (I heard it can take up to 1 month).

My guess is that something in Vista disables the device (although I have unchecked the power-off option in the driver).

Any help will be very very welcome as this is driving me nuts as well.

BTW, did you fix the problem Jonas?
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Old 10-27-2007, 05:16 AM   #4
jonasthern
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Default Re: LG E500 Wireless Problem

No i haven't solve my problem yet. I've tried Vista and XP and it's always the same, the wireless card disapears from the device manager. I have checked all possabilities with diferent drivers and confugurations but it was useless. I will send the laptop to repair when i go on vacations. I have a friend with the same laptop and he tells me that with his laptop the problem doesn't appear, so i supose that can only be some kind of hardware problem
What did you do already?
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Old 11-01-2007, 08:47 AM   #5
pirracas
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Default Re: LG E500 Wireless Problem

I haven't done anything yet. My laptop is getting worse and worse. It hangs sometimes, the network connection stalls, CPU gets to 100% for not apparent reason, etc.

I contacted LG Service about the wi-fi problem and they told me to reset the router... can you believe it? I contacted them again and told me to open a proper ticket so they can service my laptop (that I cannot afford as I need for work).

I'm going to try to install XP this weekend to see whether I have the same problems.

BTW Jonas, do you also have problems with CPU at 100%?! I use my laptop for DJing and after 2.00 hours it normally gets completely unstable and I have to reboot .... I'm really not sure whether this is Vista, LG or both
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Old 11-04-2007, 03:02 AM   #6
jonasthern
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Default Re: LG E500 Wireless Problem

Yeah my laptop in the last days hangs too, and i have to shut him down and power on again with no aparent reason. I've tried a program called SpeedFan that can mesures the temps on the laptop and everythings seems to be normal appart for the graphic card that is at 60º, i don't know if this is normal or not. I'm on XP and the CPU usage is normal, I think the your problem with that is for the Vista because it's always using CPU, but try the task manager to see witsh aplications are at 100% of CPU usage. I am out of ideas and it seems that both of us have the same problems. I will solve my problem by seending my laptop for repair,it's the only solution.
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Old 11-06-2007, 09:59 AM   #7
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Default Re: LG E500 Wireless Problem

I had similar problems as well but I think I found a solution.
  • Go into device manager and access the properties function for the Atheros SR5007EG Wireless network Adaptor
  • select Power Management
  • remove the checkmark for "Allow the computer to turn off this device to save power".

Seems to be working for me up to this point and would like some feedback if it in fact worked for you as well.
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Old 11-06-2007, 10:23 AM   #8
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Default Re: LG E500 Wireless Problem

Never mind, just lost the wireless connection again and when I refreshed Device manager, it looses the Atheros adaptor until I reboot the computer.
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Old 11-06-2007, 01:28 PM   #9
pirracas
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Default Re: LG E500 Wireless Problem

Yeah. I tried that too with no luck.

Today I installed XP in dual-boot mode in my LG. Problem is exactly the same. Everything works fine but all of a sudden the device dissapears from the Device Manager. However, I must admit that the notebook runs much smoother on XP so I'm seriously thinking about staying with XP for a while.

Light-Tower: you don't need to reboot, it's faster going into standby and back (takes 15secs vs 1.3mins).

BTW, where/when did you guys buy your laptops? I bought mine in June in Spain.

I really hate the idea of sending my laptop for service (deleting files, saying it goodbye for a good month, etc.)
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Old 11-06-2007, 05:19 PM   #10
jonasthern
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Default Re: LG E500 Wireless Problem

Guys, the only solution here is to send our laptops for repair. I've tryied everything. Yup Windows XP is much better for our laptops than Vista. In game performance it's from day to night the diference. By the way, i bought my laptop in Portugal.
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