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Old 03-19-2007, 08:11 AM   #1
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Default Sony Vaio C series- C22GH review- And why I'll never buy a Vaio again!

For those who want a quick answer to the latter part of the title, scroll down to the last few paragraphs in the review.
Else you can read on throught the full review :-)


Quick background:

I was looking for a laptop to gift to a lady in the family and decided to order the Inspiron 640m because the requirements I thought she had was for a medium sized laptop which is not too heavy and powerful enough to run XP , firefox and office.
Unfortunately, what I did not know was that the most important parameter for her were great looks, and the 640m, even though quite elegant looking is not really a stunner.


To cut a long story short, I sold the Dell to Mohit (TE) (who BTW would be receiving it today ) and picked a Sony Vaio C22GH (White) as it definitley is one of the best looking machines at a reasonable price in the market currently.

There's a nother model in the same series called C25GH which comes with a Go7400 card, but since this machine is (not at all) meant to be used for gaming, i decided to choose the GMA950 version since the 950 handles Aero admirably, and more importnantly, yields better battery life than the Go7400

Quick Specs

- Screen: 13.3-inch screen WXGA (1280 x 800) with XBRITE-ECO (glossy finish)
- Color: Seashell White which is essentially glittery white on the top , and white on the inside
- Processor: Core 2 Duo T5500
- Hard Drive: 80 GB hard drive (SATA, 5400RPM)
- Memory: 1 GB RAM (PC4200, 533 MHz, DDR2 SDRAM, 2 x 512 MB)
- Optical Drive: multi-format/dual-layer DVD/CD burner
- Ports and Slots: Two USB 2.0, one FireWire 400 port, one ExpressCard 34, one S-Video, memory card reader adapter, headphone / line-out, microphone-in, modem, 10/100 Ethernet
- Wireless: Tri-mode Wi-Fi (802.11a/b/g)
- Graphics: Intel Graphics Media Accelerator 950 (128 MB of shared RAM)
- Operating System: Windows Vista Home
- Dimensions: 9.28 inches, 12.98 inches, 1.47 inches (depth, width, thickness)
- Weight: 2.25 kgs

Build quality, Design and looks

For the design & looks, All I'll say is Sony definitley picks up the best designers in the business, and the pix don't do it any justice



The build quality is pretty good.
The lid and screen bezel are made of Mg-alloy and there is zero flex on the lid, while the lower body is made of rigid plastic, which also shows no flex anywhere.

The system doesn't feel anywhere as flimsy as the Sony Vaio SZ or most other thin & light machines on the market, and is almost equal to the Xps m1210 IN terms of feeling solidly built.

Next to the XPS M1210

As you can see, the system is marginally bigger than the M1210
It is however a mucho slicker looking machine, (At the risk of repeating) the pix really don't do it any justice.

Screen Quality

Like most Sony LCD screens, the 13.3" X-Brite 1280X768 LCD is also a vibrant looking display with fairly vivid color reproduction.

There is minimal zero light bleed from the bottom and the contrast ratio is excellent.

The hoizontal viewing angles are again very good, which unfortunately is not true for the vertical viewing angles.
The screen gets washed out from the top and gets too dark when viewed from below.


Connectivity options

Not much to complain.
The standard triband wireless card (3945 abg), bluetooth, firewire, RJ11/RJ45/ Memory card (Sony Pro/duo) reader
There's an additional express card based card reader that can be fitted into the expess card slot that supports other card formats (SD/xD.)
Though why Sony decided to implement it this way is beyond me. They could have simply saved some cost by using a single unified card reader while leaving the express card slot free for other uses

Audio

Two speakers on the sides, with surprisingly good audio quality.
Obviously no bass, but the clarity is good, and gets the job done for movies

Keyboard
They keyboard is quite different from most other keybaords I have used. The keys have surprisingly short play even for a laptop keyboard, but the tactile response is quite good.
I like the KB, some may not though.


Heat and Noise

CPU idles at 36 Cand the system remains cool to the touch at all times.
However, the right-centre lower side gets a little warm as that's where the heat sink is.
I haven't heard the fan come on as yet, which means either the system stays cool, or the fan is really sillent.
Any which way, I don't mind hyeah:

Benchmarks

Super Pi 2 M- 1 min 23 seconds

HDTune Average Tfr rate: 31.9 MB/sec, burst rate 77MB/Sec, Access time of 18.5 ms

So as you can see, the system performance obviously wouldn't blow any charts, but for average daily use, it is more than sufficient by all means

Battery Life
no Complaints..Battery life is better than expected at around 4 hours with medium brighness and low processor load (browsing with wireless on)

Other Pics

Thinkpad R (15" office machine) next to Compaq V2000 (14.1") next to Vaio (13.3") next to XPS M1210 (12.1")







YET WHY I WOULD NEVER BUY A VAIO AGAIN!!

Now from all of the above, I guess you would be wondering why the title reads so, here is the reason why....

Like most other manufacturers (Dell, Fujitsu, Compaq, actually pretty much everyone but the erstwhile IBM) Sony also loads up their systems with a lot of bloatware in the form of free trials, silly proprietary software and what not....

Which is why the first thing I do when I get a new machine is do a clean format, create fresh partitions, install the OS, install the drivers, and any specific utilities (like hotkeys etc.) and it's all set.

Since this system was literally crawling when out of the box, it decided to get on with the fresh install without any delay.

However, Sony does not ship any DVDs/CDs with their machines (that's right, not one single media!)

No sweat, the program menu showed a sony recovery tool which would allow me to burn my own recovery dvd's from the data stored on a hidden parition on the machine
20 mins, and armed with the recovery DVDs, i start the process. (8:00PM)

Before reading further, to give a quick background, that in the last 10 yrs or so, I must have done over 70-100 windows installs (desktop spring cleaning/new HDD/fresh install on laptops/for friends etc.) with and without chipset/driver CDs , have hunted for all sorts of new/old drivers...the whole 9 yards basically!

Anyway, 8:15 PM, i realize there are no customization options on the recovery DVDs, i.e. it's an all or none restore...WTH moment #1!!!

Not giving up, I decided to use my (already in use on my desktop) retail XP Home CD for the OS install, as I still prefer XP over Vista anyway (Talk of curbing piracy...LOL..I had to install an semi-illegit XP home despite having paid for the Vista OEM license)

9:00 PM, and we are set with XP Pro, or are we?

Since the drivers on the recovery DVD were Vista drivers, I decided to download the drivers from the Sony support site...
Here's when i have my WTH moment #2 (of the many more to come )

Quote:
Downloads

This website contains upgrade drivers for Operating Systems, software patches and original drivers for selected* VAIO computer models.

* For original drivers not found in this website, they are available in the Recovery CD-ROM supplied with the VAIO computer^.
^ Recovery CD-ROM is not supplied with VAIO computer models launched after June 2005.

Available downloads:
VAIO Photo 2007 1.0.00.13230 Update Program
Image Converter 3 3.0.02.13160 Update Program
SonicStage Upgrade Program 4.3.01.14050
SonicStage Mastering Studio Update Program 2.3.01.13241
Sony Video Shared Library 3.1.02.01170 Update Program (For Windows Vista)
VAIO Edit Components 6.2.00.13300 (For Windows XP and Windows Vista)
VAIO Media 6.0.01.13150 Update Program
VAIO Media Content Collection 6.0.01.13111 Update Program
VAIO Media Integrated Server 6.0.03.13180 Update Program
VAIO Media Integrated Server 6.0.02.13111 Update Program
VAIO Media Update Program 6.0.11.14080
VAIO Media Redistribution Update Program 6.0.11.14010
VAIO Update 3.0.00.13220 Update Program
VAIO Video & Photo Suite Update Program 1.1.00.14140
VAIO Video & Photo Suite(PAL-2ch) Update Program 1.1.00.14140
WinDVD 8.0.06.113 Update Program

1-16 of 16

That's right...look mama, no drivers to download
Not one to give up easily, I decided to hit the Sony USA support site where to my joy, I found the XP drivers for the Vaio C series finally...Or Did I?
After downloading some 100 MB of drivers and utilities (1:00 AM),
I decided to start with the Intel chipset drivers first...

When I dbl clicked the installer, I get a Vaio splash logo, (why should a driver install use Vaio splash logos, i think to myself ) anyway, so far so good, as I sit back and light up a smoke...

And that's when i get my moment #3 :O

Message pop-up-> "This install is not meant for your machine"

Turns out that Sony releases its drivers in the form of exe bundles (only) which runs a machine ID check against the BIOS.


And even though the Vaio C22 (Asia Pacific model with Vista), Vaio C240 (N. America model with Vista) and Vaio C140 (IIRC) (N. AMerican model with XP ) are exactly the same hardware, the machine IDs obviously aren't the same, and Sony driver installer exe's will run a machine ID check first before starting the install.


Finally at 2:00 AM, I decided to use a Vista ISO off a torrent, performed a clean install, and left it as-is for the night.

Next day being Sunday, I called up the Microsoft Support center, told them I am trying to finish a clean Vista install on a new Vaio and quoted my Vista product key, obtained the activation code, entered it manually and activated Vista
( I am not sure if this install falls is a gray area in terms of whether or not it is a perfectly legit install, but if the MS guys were willing to provide me the activation key, why should I)

Then I hunted for drivers on the recovery DVDs, found some, but not all on a folder called \Vaio\Drivers on the 2nd recovery disk, and managed to remove alll ! marks on the device manager

Next I installed the Sony utilities dll and some of the utility software off the folder \Vaio\Applications

So after spending over 12 hours just on a Windows install, this is where I stand...some of the functionality is still not working as expected...e.g.

- The Fn-f5/f6 screen brighness controls don't work

- The battery meter shows the % remaining only and does not show the time remaining (which apparently is due to the fact that Sony BIOSes apparently set a wrapper layer around the Windows API for the battery so that non Sony batteries will not work on VAIO machines...Until I get this driver, the battery will not report the charge rate/discharge rate as the battery feedback sensors cannot connect to the Windows API without this wrapper layer)

- Cannot switch Bluetoooth/Wireless on/off separately, as I need a utility called Wireless switching utility for this

Oh, and By the way I called up the Sony India support number, and even though the person who attended the call was surprisingly knowledgeable (he knew about the \Vaio\Applications and \Vaio\Drivers folders too which I frankly didn't expect from him) , it was as expected, an effort in vain.

His final recommendation was that I bookmark the driver download page and check back frequently.
He also recommended that I send a mail to The Sony APAC support team, which I certainly will..

In the end though, the question still remains:

a) Why can't I install XP on a laptop that I have paid a premium price for...Had it been a Dell or a HP or a Compaq or hell, even Acer, this would not have been a problem at all...Giving an excuse like this system came with Vista and we cannot provide backward support is simply lame..Esp. because the exact same machine (C13) used to come preloaded with XP.
All Sony needs to do is remove that stupid machine ID check, and that's all it'll take

b) Why can't I get driver downloads even for Vista???

So despite Sony having built a nice, sweet, great looking and capable machine at a (by Sony standards) reasonable price, whic I really loved at first glance, and I know the person I have bought it for is also going to totally love it....I know that I am never ever going to buy a Vaio again, nor would recommend a Vaio to any friend! :@
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Last edited by Superczar : 03-23-2007 at 04:40 AM.
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Old 03-19-2007, 10:15 AM   #2
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Default Re: Sony Vaio C series- C22GH review- And why I'll never buy a Vaio again!

Great review, abhi.

Any complaints about the Dell M1210 that you can detail? I'm considering that one myself.
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Old 03-19-2007, 11:25 AM   #3
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Default Re: Sony Vaio C series- C22GH review- And why I'll never buy a Vaio again!

Hmm..I have been using the m1210 extensively for the last 8 months without any complaints....one of the best technology buys I have ever made...

Here is my review from soon after i got it
http://forum.notebookreview.com/showthread.php?t=69232

the only complaint I have is that the silver paint has started wearing off from the palm rest area a little too soon..and apparently i's a common complaint
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Old 03-19-2007, 01:38 PM   #4
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Default Re: Sony Vaio C series- C22GH review- And why I'll never buy a Vaio again!

Quote:
Originally Posted by abhi182 View Post
Here is my review from soon after i got it
Perfect... thanks!!
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Old 03-19-2007, 06:23 PM   #5
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Default Re: Sony Vaio C series- C22GH review- And why I'll never buy a Vaio again!

just a note.....the battery life left in time just cannot be displayed in vista regardless of model. it is a fault with vista not sony.
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Old 03-20-2007, 03:49 AM   #6
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Default Re: Sony Vaio C series- C22GH review- And why I'll never buy a Vaio again!

^^ of course not..
My Dell XPS M1210 running Vista does display the battery remaining time ...
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Old 03-20-2007, 04:30 AM   #7
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Default Re: Sony Vaio C series- C22GH review- And why I'll never buy a Vaio again!

Wow, that is bad. Sony definitely needs to step up their act, although I doubt anything will happen.

So where you're at now, with the clean Vista install...are those three issues the only things that are keeping it from what you'd call a successful clean install?
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Old 03-20-2007, 05:15 AM   #8
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Default Re: Sony Vaio C series- C22GH review- And why I'll never buy a Vaio again!

yeah..these are the only three issues .. though I haven't checked the battery life as yet after the install..
Another thing I stumbled upon is that Sony's model check can be bypassed..When you start up the driver installer, it creates a file called C:\Windows\model.txt
If I edit this file and change the model number (In my case, C22GH_W) to the model number that the driver installer is intended for, the installation proceeds as expected.
Am planning to clone the current install as a backup, then do a fresh XP install, and subsequently install the XP drivers for the Vaio C12 which are available on the Sony Asia Pacific suport site (which is the same hardware , but used to come pre-installed with XP)
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Old 03-20-2007, 12:14 PM   #9
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Default Re: Sony Vaio C series- C22GH review- And why I'll never buy a Vaio again!

Quote:
Originally Posted by abhi182 View Post
^^ of course not..
My Dell XPS M1210 running Vista does display the battery remaining time ...
really? what settings do you have? i know of at least two other brands that can't seem to display the friggin remaining time, no matter what i do...
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Old 03-20-2007, 04:37 PM   #10
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Default Re: Sony Vaio C series- C22GH review- And why I'll never buy a Vaio again!

Hmm....My VAIO FJ270 displayed the time remaining (Althouggh, once I saw the number, I got really angry, as the number was about half of what I got under XP), and that was with Release Candidate 1! The only extra driver that I had to get was the sound driver, which I got off the Sony website...I did a clean install on a second partition on my hard drive. None of the fn keys worked though, so no adjusting brightness. But that was a problem with the release candidates in general, I think.

I'm having plenty of problems with my VAIO as well, though. LCD inverter is messed up, the DVDRW drive doesnt function properly, the screen makes the most annoying noise, the CPU fan is broken, and the one of the memory slots on the motherboard is not working. And thats after about 7 months of student use. Its going to Sony's repair center tomorrow...
Not buying another Sony, I should have gotten an Asus.

Oh yea, and no offense, but your problems seem a little bit nitpicky. But I agree that simple things become a lot harder with Sony. I just don't see it as a reason to never buy Sony again.

And that Seashell white looks a lot like Silver with a white keyboard and accents. That may be the photographs though...
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Last edited by Redline : 03-20-2007 at 04:52 PM.
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