Try calling them directly.
Can you get that recorded on the video when the symptom shows up? Perhaps that would help to get your unit repaired under warranty.
It would be easier for us to assist you if you can post some images, thank you. :)
It's hard to tell what was changed in the Thunderbolt options under the BIOS and many times one of these options can upset the controllers.
How did it go?
It is possible, but not sure if anyone else had done it here.
I believe it's 80W but I will have to double check.
Please update Intel HD Graphics, and Nvidia GPU drivers using below links....
Update the graphics drivers and then try again.
Either way, it's a lot of work (fixing or replacing it).
If the system is still under warranty then check with MSI to see if you can get this...
Hey Mike, the keyboard will need to be replaced entirely since MSI doesn't provide key replacement reason being the whole keyboard itself is brand...
It should be 2x NVMe 512GB.
Have you done BIOS & EC update? Have you tried the new memory module alone one at a time?
Wow, great. Is that USB C cable certified to run at USB 2.0?
You shouldn't need to worry about driver itself with Windows 10 since its driver support is native.
Have you tried a different port? What about...
It will not work. Have you checked if your system's BIOS is up-to-date?
Good job on trying to figure it out though. This HW design seems to have its limitation thus could be the reason why this option isn't available.
Probably, if this option is made available in the hidden menu.
See if you can reset the EC firmware, and/or reflash it. If problem persists then contact MSI tech support for warranty service.
Are you overclocking the processor? What settings did you use?
Separate names with a comma.