Remember Hybridgear.net? It appears that they've been reincarnated as PCMW - UPDATED

[Daweism]

41829 Albrae ST
Fremont, CA 94538

That is the official address according to PCMW's site. http://www.pcmicroworks.com/contact.htm

Someone wanted a google earth picture so here it is.

Close up



Far Away

Can probably see my house in this pic.

[Doodles]

WOw, JUst read this thread as close as i could... cuz.. I bought from PCMW... in August '07...
First off... Shyst... my brother would luv you lol.. He's currently in law school and comes home telling me all this legal mumbo jumbo i wouldnt care to hear... You sound just like him
Now, I'm posting here to give my personal experience with PCMW... THis is neither a fanboy nor flaming post! Ill try to keep to the facts.

In august 07 I purchased the system and spoke to reps who did give me their names... and i dont think it was fake cuz they gave me their extensions and this person always picked up by name... it was Scott... There was another guy too, I have his name and ext. written somewhere. (BTW... ALWAYS CALL and GET NAMES when you spend this amount of money) I was on the phone with this guy for months before i handed over this kind of money. I cut a deal with them and they ended up taking alot more off than the sales they do now because i spoke with them and price matched other places... (like xoticpc - good prices at xotic!)

System came without screws holding the bottom plate in :/. Called them up, The next day I received a whole thing of screws and a free year of antivirus... trend micro.. wasn't bad lol....

next issue. THe pixelated screen that many D901c owners had. I initially thought it was the LCD inverter. SO i called and they sent one right out. It helped, but didn't completely fix. So Next came the video cable. They sent it out and i replaced and no more problems. Thats it...

I payed a very low price (This system now, back in august '07, i payed under 3k) Anything i needed they didnt ask a question but sent it right out. I know many other companies hassle you before sending out parts they have to pay for under warranty. They didn't hassle.

This is why in a month or so I will probably go back to them to swap out my motherboard and such and processor and video card.

SO, I am very disheartened to hear this from Shyster, yet at the same time I also believe in second chances. They have gave me NO trouble and as far as I can tell this whole lying about parts in the edge is the first mistake they've made. So to perspective buyers is this. I'm not telling you to buy or not buy from anywhere. I'm telling you, you should ALWAYS CALL and speak to HUMAN beings when spending LARGE AMOUNTS OF MONEY. (and large is anything over 2k... imo) And since I was barely on hold and always got a person. I trusted them. And i suppose i still do. ITs a bad sign when a company doesnt pick up the phone and you're on hold for hours. And, these people worked with me on the pricing and future issues I know I would have, such as upgrading. Thats another thing. Companies should work with the consumer so everyone is happy in the end and no one feels they're getting the short end of the stick.

I will definitely be watching them more closely now, although still going to them for my business.

[Heliosvector]

Point Taken. However, can't the same be said for this Kobalt fella. The one who does all the customization of his machines and sells them as executioner etc.?
You're talking about buying from a person, at least those 2 years ago. PCMW is a company, they can't just close up shop, have all these orders in, without SERIOUS repercussions. I can't see them closing any time soon, at least not before I receive my laptop with accessories at an amazing price

whats wrong with kobalt?

[Heliosvector]

So what would you say to all the individuals who bought a system with PCMW and have it and those who pre ordered from them? Tough luck.

Please, what stops Mark from closing up shop and leaving his customers in the cold. What stops Xotic PC or Powernotebooks from disappearing as well. What has not happened in a million years can happen in one second. I will be careful, I will ensure I get everything I want from PCMW in the event they do 'disappear'. Hell, I'll even take out insurance from that site you recommend if that is the case.

But seriously, at this point, they have proven themselves as an excellent after sales company. Why go through all that effort if it were a scam?

maybe because they have not done it before?

[paladin44]

See posts 15 and 25 earlier in this thread.

[Heliosvector]

i did now.

[Charles P. Jefferies]

Thanks for this information, Shyster1, I stickied this thread.

[greyreap]

Doodles, I greatly appreciate seeing your experience with PCMW, especially presented in the unbiased, just the facts way that it was.

Obviously there is alot of tension regarding PCMW through truth, lies, and specualtion. But you and Shyster have provided a good depth of information on both sides, without watering it down with personal interests.

+ rep

[someguyoverthere]

I have to say, at this point even if PCMW turns out to be completely legit, they have no one to blame but themselves for all this suspicion and confusion. They put the Edge on sale - and started taking people's money - long before they had any idea what the M860 would turn out to be. If you're going to run a HybridGear type scam, thats a good way to do it; by taking advantage of a highly anticipated and rather expensive product.

Whether prudent or merely paranoid, I was thinking about buying from PCMW...now I definately won't.

[greyreap]

Actually they have yet to take my money (charge my credit card), and will not until the unit is nearing shipment. Alhough I'm sure they already have taken some wires and since I think someone had said that their status had been updated to building, they may have taken their money already, but who knows.

Either way, there are alot of negatives out there about them and they should certainly, along with all the positives, be taken into consideration before buying.

Not to mention that pricing will be out in less than a week from the rest of the guys, so at this point there is not as much benefit going with PCMW before seeing everyone else (especially since my configuration now comes in at $775 over what I will actually pay).

That is not to say that it wasn't beneficial for us who have worked up some heavy discounts to have already placed orders. Just to clarify.