My Mythlogic Experience

[ChewyChewy]

INTRODUCTION:
On June 22 2012 I placed an order with MYTHLOGIC ordering the Pollux 1612 (Clevo P150EM) it is my first experience buying a custom made laptop. I live in Singapore and have done my research before deciding to go with MYTHLOGIC. I will use the laptop mostly for work, mainly using softwares like Creative Suite 6 and Microsoft Office (Excel & Access especially). When I have the time I enjoy playing MMORPGS namely World Of Warcraft, Diablo 3 and Guild Wars 2(Waiting for release!).

LAPTOP CONFIGURATION:
Mobile Chassis: MYTHLOGIC Pollux 1612 Chassis (Clevo P150EM) with backlit keyboard
Exterior Finish: Laptop Lid Custom Painted (Most Lids $125, depends on paint, custom quoted)
Mobile Display: 15.6" Full HD (1920x1080) Matte 95% NTSC Color Gamut LED Backlit LCD (Pollux)
Dead Pixel Guarantee: MYTH Pixel Perfect Guarantee
Monitor Calibration: Free MYTH Professional Monitor Color Calibration
CPU: Intel Core i7-3720QM 2.6GHz, 6M L3 Cache, 22nm, DDR3-1600MHz, Quad-Core Mobile Processor
Thermal Compound: Free IC Diamond Thermal Compound
System Memory: 16GB (2 x 8GB) , PC3-12800, 1600MHz SODIMM (Patriot)
Video Adapter: NVIDIA 680M 4096MB GDDR5 DX11 GPU with Optimus Technology
Optical: Notebook Black 8X DVD+RW/CDRW Combo Drive
Hard Drive: Samsung 512GB 830 Series SATA III 6Gb/s Solid State Drive
Keyboard: Backlit Chiclet Keyboard - English Only
Network Card: Onboard Gigabit (10/100/1000 Mbits/sec) LAN subsystem
Wireless Card: KILLER WirelessN-1103
Operating System:Windows 7 Ultimate FREE Upgrade to Windows 8 Pro when available
Anti-Virus Software: Microsoft Security Essentials
MYTHLOGIC Assurance: MYTH Lifetime Assurance with Lifetime Labor + 1 Year Parts Warranty, 45 Day 2-Way Shipping Cont US
Phoenix Upgrade Plan: Lifetime Phoenix Upgrade Plan

MY MYTHLOGIC EXPERIENCE:
Now for the compliments I have for MYTHLOGIC. I really like how they portray themselves to be meticulous and the wide array of customisations available. I had a screen protector fitted to my request and a UK powercord to be provided instead of a US one. All kinds of parts could be sent in to MYTHLOGIC and they would install it upon your request. MYTHLOGIC really held true to their policy of providing the most custom options and offered splendid support, their customer service was top notch as well!
I would like to thank Eric whom I've communicated most with through Live Chat and Email, he was able to provide me with clear answers and has been most patient. Also Jeff who was really swift with Email replies and offered great suggestions without any form of hard sale. And to whomever assisted me along the way, you've all been wonderful to deal with. Thanks for making my first purchasing experience so positive!

FINAL REVIEW:
My laptop has arrived! On 25 August UPS delivered. I will first talk about the build quality as coming from a Macbook pro 2011 the Pollux has a more ''plastic'' feel to it but for the sort of power it packs, the size of this thing is acceptable. For future buyers I would have to warn you about the size of the power brick it is by no means of ''normal size''.

Documents and processing is really fast along with the Samsung SSD multi-tasking is a breeze. For games I've only played Diablo 3 and Guild Wars 2, the GPU has no problems handling games and the graphics are beautiful. I'm running a U2 cooler with extra fans along with my old CM cooling pad beneath these as well, under load GPU goes to about 49 degrees celsius while the CPU hits about 44-48 degrees celsius as GW2 is more CPU based.

In short I'm really happy with my laptop and tied up the purchase with no problems. Josh and Eric made all these possible. Thanks again Myth!
Pictures provided at: Mythlogic Pollux 1612 - Imgur + Mythlogic Pollux 1612 - Imgur

[xxpawnerzxx]

Gratz with the purchase, do u mind posting some pics of your custom painted laptop? Btw, i am also interested in the amt that you paid for the customs fees? Ahh and where did you get your screen protector, i am looking to buy one too

[ChewyChewy]

Hey Pawnerz,

Grats to you too I see that you've ordered a Pollux 1612 as well. Sure I will post pictures of my laptop when I receive it. Where are you situated? Singapore too? If it comes by Singapore the amount paid to customs should be 7%. As for the screen protector I requested it from Myth and they helped with the purchase.

[xxpawnerzxx]

was thinking if i should request for the package to be shipped as a "gift" :P that 7% import tax is insane >.>

p.s. yeah im in sg currently

[ChewyChewy]

It will be billed to my company so obviously its not a gift and I'll have to pay my taxes.

If I could tell you I would rather you not post your ''intentions'' here if you know what I mean.
But hey if its a ''gift'' then I don't see why you have to pay taxes.

[xxpawnerzxx]

ikr, but just curious if you did it

[ChewyChewy]

Hehe guess I gave the right answer then.
Anyway what is the status of your order right now?

[xxpawnerzxx]

just entered burn-in test

[ChewyChewy]

just entered burn-in test

Grats looks like its gonna be on its way soon. Always some excitement when the status of the laptop changes.

[ChewyChewy]

*Update

Just yesterday I received an Email from Eric@Mythlogic. Initially as I discussed the paint job with Eric I was not too sure of my decision and the colour chosen was mostly based on words. Our conversation would be something like.. Eric.. I'd like this colour with maybe a tint of this.. and maybe.. a lil' brighter/darker etc. And I would try to dig pictures from the internet to get what I thought was most relevant to the colour I had in mind. Man it sure was difficult maybe I just couldn't coordinate my silly brain or bad with colours to tell exactly what I wanted.

Thankfully, Eric was very professional he knew what I wanted although I wasn't sure myself. He explained the colours, work/effect needed to be done and the price. I agreed and left everything to him. Now that my laptop is being built I'm very sure MYTHLOGIC could have done the paint job and just send the laptop to me.
But no..not in MYTH's case,they wanted to make sure that the colour was right, they wanted to make sure I was happy with what I was getting before they carried on to paint the colour on my actual lid. It might be a small gesture of asking but I feel that MYTH has great customer service. Eric sent me the Email asking if I was alright with the sample colour that was done and for my permission to carry on if the colour was right.
All in all kudos to Myth once again!

In case you guys were wondering.. here are the pictures of the sample colour (That is not an actual part as well)
Sample paint work. - Imgur
Sample paint work. - Imgur
Sample paint work. - Imgur