Netflix Users Irate, But Are Higher Fees Really That Unreasonable? Discussion

[HTWingNut]

Meh, I tried the cable movie channel route and never had on what I wanted to watch. Sticking with netflix. I get 3-5 blu-rays a month so it makes sense for me.

[masterchef341]

I'm not really a fan of increasing the price while meanwhile offering less service (a ton of streaming content vanished from netflix... why am I paying more again?)

so I cancelled my subscription.

i would like to state that netflix hd really is far and away better than DVD quality.

DVD resolution is 720x480. Those pixels may not be square, so your aspect ratio is not predetermined, but that is the resolution of your video on DVD, generally. 720p is 1280x720. 720p is roughly 3x the resolution of DVD. 1080p is roughly double 720p.

Still doesn't give them a leg to stand on, but it's worth noting, 720p is closer to 1080p than 480p, in terms of quality.

[HTWingNut]

I'm not really a fan of increasing the price while meanwhile offering less service (a ton of streaming content vanished from netflix... why am I paying more again?)

so I cancelled my subscription.

i would like to state that netflix hd really is far and away better than DVD quality.

DVD resolution is 720x480. Those pixels may not be square, so your aspect ratio is not predetermined, but that is the resolution of your video on DVD, generally. 720p is 1280x720. 720p is roughly 3x the resolution of DVD. 1080p is roughly double 720p.

Still doesn't give them a leg to stand on, but it's worth noting, 720p is closer to 1080p than 480p, in terms of quality.

As far as resolution and aspect it may be closer, but by quality the streaming HD is closer to DVD. I still find it pixelated with compression banding, etc. like you see on DVD. It's unavoidable with compressed video, period. True 720p or 1080p is so refined.

[HTWingNut]

Wow... Guess Napster finally realized the error of their ways. Just got this email:

"Dear HTWingNut,

It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.

This means no change: one website, one account, one password…in other words, no Qwikster.

While the July price change was necessary, we are now done with price changes.

We're constantly improving our streaming selection. We've recently added hundreds of movies from Paramount, Sony, Universal, Fox, Warner Bros., Lionsgate, MGM and Miramax. Plus, in the last couple of weeks alone, we've added over 3,500 TV episodes from ABC, NBC, FOX, CBS, USA, E!, Nickelodeon, Disney Channel, ABC Family, Discovery Channel, TLC, SyFy, A&E, History, and PBS.

We value you as a member, and we are committed to making Netflix the best place to get your movies & TV shows.

Respectfully,

The Netflix Team"

[ren3g7ade]

Yup...I got the same email this morning too ... in addition to this, adding insult to injury, streaming was down for a while on Saturday. I guess I'm paying more so that I can not stream to all my devices...

Wow... Guess Napster finally realized the error of their ways. Just got this email:

"Dear HTWingNut,

It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.

This means no change: one website, one account, one password…in other words, no Qwikster.

While the July price change was necessary, we are now done with price changes.

We're constantly improving our streaming selection. We've recently added hundreds of movies from Paramount, Sony, Universal, Fox, Warner Bros., Lionsgate, MGM and Miramax. Plus, in the last couple of weeks alone, we've added over 3,500 TV episodes from ABC, NBC, FOX, CBS, USA, E!, Nickelodeon, Disney Channel, ABC Family, Discovery Channel, TLC, SyFy, A&E, History, and PBS.

We value you as a member, and we are committed to making Netflix the best place to get your movies & TV shows.

Respectfully,

The Netflix Team"

[HTWingNut]

To me this just says "WE SCREWED UP". Now they say the July price increases were necessary, yet originally they said they were making profits with their current business model. So it's just a way to gouge customers for more money I guess.

I'll still stay, since as I already stated I can't find anything cheaper, and it works for me.

[taelrak]

To me this just says "WE SCREWED UP". Now they say the July price increases were necessary, yet originally they said they were making profits with their current business model. So it's just a way to gouge customers for more money I guess.

I'll still stay, since as I already stated I can't find anything cheaper, and it works for me.

Restructuring into a sub still makes good sense actually, as does the price increase (although I question the "we are now done with price changes" line--why commit to something like that?). Nothing wrong with more profit, as long as you gain more than you lose from it.

Presenting the customer with two interfaces was an obvious mistake though.

[HTWingNut]

I know. But they first said that they were profitable as it stood. Then they said they needed to do this to run as two separate entities, now they're saying the price increase was needed. They're floundering and losing customer confidence in the meantime.

And while running one as a sub, they could have done it more or less transparent to the end consumer. Keep the Netflix name, and just run it that way. People expect price increases periodically, but they could have easily increased 20% every couple years for the next six years and been just as profitable and probably wouldn't have turned any heads.

[Sphinx]

Wow I just found out what Im paying and Im seriously considering dropping netflix. It was a 100% increase for the same damn service (I was paying $8 a month for both)!!! The other isue is netflix doesnt have alot of movies I like on dvd or streaming and the streaming selection (80-90% of my netflix use) is pretty bad...

Will be discussing this with the wife tonight and Im pretty sure we both lean on the side of cancellation...

[HTWingNut]

Not a lot of movies on DVD? I haven't seen anything that ISN'T on DVD. It's just the streaming selection is poor.