Defective Nvidia GPU Settlement Reached, Starting Claims Discussion

[Fusel Wusel]

My old quadro fx 2500m in my old Precision m90 died the same death but was not covered by nvidias "waranty extension" or whatsoever.
This whole thing is a farce. There were much more GPUs in much more notebooks involved than they are saying...

[Sphinx]

The best part of this, is the approved settlement was 16 milion dollars from Nvidia, and the lawyers took 14 million of that for "fees". So 2 million to fix or replace all the bad Nvidia gpu's.

Not surprised at all....I wonder if they question why everyone hates them?

[kanagye]

I went thru this a couple months ago with my G1S(8600M). WAY out of warranty. ASUS repaired it for free with another 8600m chip. It died within a week. Two months later i had a NIB g73 over-nighted at no cost to me. If you are affected and have a Asus computer there is a way to get a non-defective laptop. Consumer Affairs, Certified letter to Asus HQ, Many calls to support etc.
Check out nvidiadefect.com

[shasta7]

nVidia Class Action Fairness Hearing is Tomorrow - Almost time to make a claim!

The settlement states 312+ million for repair and replacement
the 2 million set aside is for reimbursement for those who paid for repairs

[jedolley]

I submitted a claim for a Dell XPS M1330 last week. I bought it in January 2008 and, it died sometime in end of October or beginning of November last year. Ironically, I received a postcard about the litigation a week later.

I was wondering if anyone has submitted their claim and has heard anything back yet? I wonder how long it's going to take just for the notification process, because I know in my situation I'm going to have to send it in for repair.

[chmura]

I've been wondering the same thing. I submitted my claim on January 14th for a Dell XPS M1530. Still haven't heard anything back.

[niffcreature]

....so what exactly does chip replacement mean?
Are they reballing with better solder?

Thats, I mean, fine... they will be just as reliable as the newer series...

[Overlord Karellen]

My old quadro fx 2500m in my old Precision m90 died the same death but was not covered by nvidias "waranty extension" or whatsoever.
This whole thing is a farce. There were much more GPUs in much more notebooks involved than they are saying...

I had exactly the same thing with a Precision M90 with a Quadro FX3500M.
Had a three year warranty and they changed the card once due to it fritzing. My warranty ran out in April last year and then the 'replacement' card wigged out a few months ago, I can still use the laptop but only using a stock MS driver in 1600x1200 16-bit colour and with hardware acceleration disabled.
Really stinks, especially as I paid 1900 pounds for it originally!

I have seen a few articles about temporarily fixing the cards by baking them in an oven, but I really don't feel confident about that.

Does anyone know if there's any class action equivalent that has been attempted against NVidia in other territories like the UK or EU as a whole?

Just to add insult to injury as a replacement two weeks ago I put in an order for a new Clevo based laptop which features, you guessed it, a second generation 'Sandy Bridge' i7 CPU and motherboard :-(

[link1313]

My 9800M GT was one of those chips, its starting to fail on me and i have to underclock it in order for it to work properly in some games. My laptop is barely 2.5 years old.

Definitely ATi for me next time

[StudentMD]

I was so happy to find out about the settlement and the prospect of finally having a working tablet PC. I thought, as was stated in the settlement, that they would either repair my computer, or replace it with another version of itself, in effect, a functional tablet/notebook hybrid.

My computer, the HPtx1000, was a $1300 top of the line model with all of the bells and whistles. Read the reviews, I did when I researched it for months before it was released and I bought it. HP Pavilion tx1000 Review - Tablets - CNET Reviews
At minimum, a similar kind and value would equal this:
TOUCHSCREEN TABLET!
1.8GHz dual processor!
2GB RAM!
150 GB hard drive!
DVD R/RW with live scribe!

Because of its faulty functionality, my computer has barely been used. Honestly this defective Tablet PC SHOULD HAVE BEEN RECALLED! Then I would have at least had a refund of my $1300 or repair, but it was not. I should be getting an equivalent laptop/tablet or, at the very least, fix my computer so I can finally get what I worked so hard to pay for.

Why am I so upset? I am a college student. I saved for 2 years to buy this $1300 computer with the intention that it would be my primary computer. I upgraded options and paid extra for bluetooth, fingerprint reader, webcam, DVD drive/writer with lightscribe, and of course, most importantly the TABLET touch screen function so I could take written notes in class. I picked it out specifically because it was a TABLET AND a great entertainment PC, playing DVDs, online videos and such. And true, it was a tablet, but the entertainment aspect was nonfunctional because, as I’ve come to learn, of a defective GPU.

I never suspected that HP or NVIDIA would sell a faulty product with such integral defects. I thought originally that the overheating , choppiness and failed video was because of too little free memory, so I did my layman’s best to remove all extraneous programs and processes and free as much memory as possible. I even did 2 complete reinstalls of Windows but the computer still failed to perform. I blamed "bloatware", the poorly reviewed Windows Vista OS, and deteriorating HP quality for the inability to play videos, inability to get an attached an external monitor/projector to function, faulty wireless internet, and very HOT surface. I didn’t think I got a defective product, I thought I just picked out a bad model. Disappointed, I limited my use of the expensive laptop –now referred to as the hot paperweight-- to simple internet browsing and word processing. I have been using school computer labs, my iphone, and friend’s computers waiting to be able to afford a replacement. Which gets me to my point... a $300 Netbook is not an appropriate replacement. I could have afforded this ASUS or COMPAQ if that was what I wanted, but I use a TABLET. I need a TABLET/LAPTOP hybrid.

If the settlement is concerned about the cost of depreciation, I would argue that depreciation is only on the terms of advancing technology. $1300 today would buy me something more advanced than $1300 did in 2007. This is true, processors are faster, hard drives are bigger. After 3 years of use , albeit limited, I am not asking for a full refund. However, the replacements they are suggesting are of INFERIOR kind, value and technology. That is not a fair replacement as suggested by the settlement.


FAIR:
= Having my 3 year old tablet REPAIRED and the REFURBISHED with a properly functioning GPU.
= An equivalent replacement with be any of the nondefective HP tablets, refurbished or otherwise.
= Replacement with any brand Tablet/Notebook of equal processor, memory, hard drive and DVD R/RW.

LESS FAIR but ACCEPTABLE suggestions:
= Lenovo Ideapad Netbook tablet. Model: 06517HU $530 PROs: Tablet, similar processor (1.66Ghz) and storage (250 GB). CONs: Still not equivalent. No DVD R/RW and Less Memory (1GB RAM, but at least it's expandable to 2GB).
= Or HEY! Give us an iPAD for $400. It's a Tablet, and though clearly not equivalent to the fully functional laptop/tablet hybrid that I paid for, I doubt so many of us would be complaining about an iPAD. It doesn’t have much storage, nor a DVD R/RW drive. But it can stream movies better than my defective HP tx1000 ever did, and I can still use the tablet to take notes in class.

UNFAIR, UNACCEPTABLE (the current offered replacements):
= Compaq Presario CQ56-115DX. $400 bottom of the line laptop. It has a comparable processor, memory, storage, and DVD R/RW, however it still is NOT a TABLET! Though I paid 3X more for my LEMON, I would be more than satisfied with this notebook technology replacement if it was also a TABLET PC.
= Asus EEE T101MT-EU37-BK. The ASUS is a $300 (bottom of the line) NETBOOK with a slower processor (1.6GHz), Less memory (1GB)! and NO DVD drive! This is portable yes, but it is NOT A TABLET! If I wanted just portability I would have saved $1000 and bought one in 2007.