ASUS DSL-N55U First impressions

[ComputerJohn]

I got mine from dabs. Had a look round today just out of interest and there have been a few more comments here and there of bad connections with this asus router. I had tired to get in contact with asus suppot before I sent it back but only got a reply this weekend. They seem to be aware there an issue with at least some of them, so maybe a dodgy batch or something. Again its a bit of a shame I might wait and see what Asus have to offer in a couple of years. Gonna stick with this Billion for now managed to tweak an extra 2.5mbps out of my connecton with it

[Meaker]

I have had no problems with mine, working very well.

[Leroy_greece]

I got mine from dabs. Had a look round today just out of interest and there have been a few more comments here and there of bad connections with this asus router. I had tired to get in contact with asus suppot before I sent it back but only got a reply this weekend. They seem to be aware there an issue with at least some of them, so maybe a dodgy batch or something. Again its a bit of a shame I might wait and see what Asus have to offer in a couple of years. Gonna stick with this Billion for now managed to tweak an extra 2.5mbps out of my connecton with it

I bought the same router and I have similar problems with the connection speed.
The web pages take too long to load and I am very disappointed.
What did Asus support tell you?
Do they intend to release a new firmware soon?

[ComputerJohn]

Well they didnt mention anything about a firmware update I'm afriad. I was told that they will be sending a number of the returned units to their engineers for further investigation. I was asked if I could send mine directly but I had already exhcanged it at dabs for the Billion at this point.

I've seen a few other comments where people have sent thier faulty asus's back and recived a fully working one so I don't suspect it to be a firmware issue. My guess is theres just a batch out there with a dodgy capacitor or 2.

[Leroy_greece]

Well they didnt mention anything about a firmware update I'm afriad. I was told that they will be sending a number of the returned units to their engineers for further investigation. I was asked if I could send mine directly but I had already exhcanged it at dabs for the Billion at this point.

I've seen a few other comments where people have sent thier faulty asus's back and recived a fully working one so I don't suspect it to be a firmware issue. My guess is theres just a batch out there with a dodgy capacitor or 2.

I see, so maybe the best solution is to send it back.I was hoping that there was
a way to avoid the waiting time untill the new one returns to me.
Thank you for your answer.

[Leroy_greece]

After making some bechmark tests I found out that the upload speed is limited
to 0.1 Mbps with this router instead of 1.0 Mbps that I used to have before.
Maybe this is the reason why everything is so slow....
I changed the uplink speed in qos field but no improvements were made.
I finaly connected it with my linksys modem/router to bypass the speed isues
untill a new firmware comes up.It is such a pity to realize that the asus forum gives no help after 4 days waiting.....

[ComputerJohn]

I've just been on facebook chatting to some one I used to work with who now manages a small chain of independant computer shops. They have had a few returns of this router since release. All with upload speed issues some just like yours with only 0.1mbps. He says even some of the replacements they have re-ordered have had the same issue so are now testing every one before they go out.

Again we dont really think its a firmware problem as there have been many that have had no problem at all. I think it might be best to have it replaced and ask for it to be tested before they ship it out

[Leroy_greece]

I've just been on facebook chatting to some one I used to work with who now manages a small chain of independant computer shops. They have had a few returns of this router since release. All with upload speed issues some just like yours with only 0.1mbps. He says even some of the replacements they have re-ordered have had the same issue so are now testing every one before they go out.

Again we dont really think its a firmware problem as there have been many that have had no problem at all. I think it might be best to have it replaced and ask for it to be tested before they ship it out

Thank you for you fast reply.The above answer seems to cover my question.
I intend to contact Asus to request a replacement.Thanks again.

[Fuzzy Wazzy Cat]

i bought this router from amazon.co.uk

and it is having the same problems as described on this forum ...

i am using this router in malaysia ...

now regarding asus warranty ...

do i have to ship it all the way back to asus UK to have it replaced ???

or

i can get it fixed in asus Singapore ???

It came with a ASUS VIP MEMBER WARRANTY NOTICE CARD ...

...

hows the asus warranty like ???

do i have global warranty ???

or i have to ship it back to asus at the country of purchase ???