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  1. #1
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    Default Acer Aspire not staying connected to the net

    Hi,

    We have an Acer Aspire 5735, and a Advent Laptop, both sit about 60cm apart, I get a good connection, the Acer does not, even if we swap places.

    We use Sky broadband on WiFi.

    Device managers give the following info on what's under the hood/bonnet


    Acer
    Generic marvell ukon 88E8071 based ethernet controller
    intel (R) WiFi link 5100AGN

    Advent
    Intel (R) PRO/Wireless 3945ABG Network Connection
    Realtek PCLe FE Family Controller

    We have tried re-booting both the Acer and the router, but nothing seems to make a difference.

    I have limited funds and technical ability, but would appreciate any help or advice you could give.

    Cheers Kev.

  2. #2
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    Default Re: Acer Aspire not staying connected to the net

    Make sure you use the most recent drivers available from Intel website and that power management for wireless card is disabled or set to max performance especially if you use Windows 7.

  3. #3
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    Default Re: Acer Aspire not staying connected to the net

    Quote Originally Posted by downloads View Post
    Make sure you use the most recent drivers available from Intel website and that power management for wireless card is disabled or set to max performance especially if you use Windows 7.
    Thanks Download, I did go to the Intel site, but couldn't figure out which driver I needed, the Acer is Vista home basic 32 bit with service pack 2 installed, so I tried letting device manger find a updated driver, it just came back with latest driver installed already, so I left it alone.

    Current driver file details window for the Acers intel (R) WiFi link 5100AGN has :-
    NETw5v32.sys
    NETw5c32.dll
    NETw5r32.dll

    All of which goes whoosh above my head.

  4. #4
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    Default Re: Acer Aspire not staying connected to the net

    What's the driver version shown in device manager?

  5. #5
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    Default Re: Acer Aspire not staying connected to the net

    You should be able to find the latestdrivers her:

    http://downloadcenter.intel.com/Sear...+5100+products

    Click vista 32 then download the one on the top of the list.

    "We are unable to announce the weather. We depend on weather reports from the airport, which is closed, due to weather. Whether we will be able to give you a weather report tomorrow will depend on the weather."
    - Arab News report

    I went to a restaurant that serves 'breakfast at any time'. So I ordered French Toast during the Renaissance.

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    Default Re: Acer Aspire not staying connected to the net

    Quote Originally Posted by downloads View Post
    What's the driver version shown in device manager?

    Hi Downloads,

    The Driver is Version 12.2.0.11 Driver date 17/11/08

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    Default Re: Acer Aspire not staying connected to the net

    So it's not the most recent one. The most recent one is 13.5.0 dated April 2011
    Use the link Full-English provided.
    Also make sure that you've checked that power management for Wi-Fi (in advanced settings of a Windows power profile) is set to max performance.

  8. #8
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    Default Re: Acer Aspire not staying connected to the net

    Quote Originally Posted by kev69 View Post
    Hi Downloads,

    The Driver is Version 12.2.0.11 Driver date 17/11/08
    The latest driver on the link I posted on Intel's website is dated 3/4/2011 version 13.5.0, may be worth giving it a shot. I wouldn't go by what windows says when it says it has the latest driver, unfortunately windows doesn't have access to every updated driver out there, would be nice, maybe in an ideal world

    Edit: Downloads got there before me!!

    "We are unable to announce the weather. We depend on weather reports from the airport, which is closed, due to weather. Whether we will be able to give you a weather report tomorrow will depend on the weather."
    - Arab News report

    I went to a restaurant that serves 'breakfast at any time'. So I ordered French Toast during the Renaissance.

  9. #9
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    Default Re: Acer Aspire not staying connected to the net

    Thanks both!!!

    Doesn't anyone have a real name on here.

    I've installed the driver, but it's hectic here today so no chance to check it out fully, but it's gone back online, so OK so far.

    Kev.

  10. #10
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    Default Re: Acer Aspire not staying connected to the net

    Quote Originally Posted by downloads View Post
    make sure that you've checked that power management for Wi-Fi (in advanced settings of a Windows power profile) is set to max performance.
    I can't find a "windows power profile" I've stopped it turning wifi off if power drops.

    Kev

 

 
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