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  1. #1
    Notebook Deity
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    Default How to diy remote assistance

    OK,
    I'm a toughbook junkie, and occasionally have the need to access someone's computer(s) from a remote location, in order to perform trouble shooting and maintenance. Mostly family who don't know how to fix stuff'

    How do I virtually sit in front of thier computer from where ever I am. So, what is the easiest* way to do this? I need to be able to send them a link with *simple* non computer dork instructions to install/configure to allow me access. (I am vaguely familiar with several methods, but want to get your opinion).

    *easiest being defined as least amount of participation/need to know stuff on their behalf. I"m not trying to be deceitful here, they just need stuff fixed.
    Requirements: small footprint and low operating overhead. My laptop is centrino 1.2ghz single core and 1.25gb ram.
    There are no stupid questions, only a whole lot of inquisitive idiots...
    CF-29CWKGZDM>>>1.2ghz/1.25GB/120GB/WWAN/EM8206+/DVD+-/New TS/GPS/BT
    GoBook III 260>>>1.8Ghz/1gb/TS/GPS/BT
    GoBook III 260>>>Donorbook

    --Please read the FAQ--Please refer to the wiki--Please post your model number if you are asking for help

  2. #2
    Notebook Deity
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    Default Re: How to diy remote assistance

    you could install logmein on their system and login from your pc, iphone or android phone. free version has limitations though like no copy and paste or file transfer (iphone/android remote client is a paid app, while for the pc you just need to login on their website to control other pcs).


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  3. #3
    NBR Spectre
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    Default Re: How to diy remote assistance

    Logmein is great.
    I personally use TeamViewer.
    Have it on my Android phone too. Very easy to use and never had a connectivity problem.

    Another good thing is that you don't have to install it to use it.


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  4. #4
    The Whiskey Barracuda
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    Default Re: How to diy remote assistance

    I agree with Katalin, I use team viewer on all my systems. It's free to use. I even installed it on my Android, and can remote into my computers from my phone to install/uninstall apps and such. I personall use it to monitor all my rigs running Folding@home since I'm constantly out of town.
    Clevo X7200 | Desktop i7 980X 4.1GHz | NVIDIA GeForce GTX 485M SLI | 2x 256 GB SSD | 2x 1TB Internal HDD Drive | 24GB 1333MHz | 1920x1080 B+RG LED | Killer 1103 | USB 3.0 | Win 7 Ult | Linux Mint | NuForce uDAC-2 Audio | Blu-ray Burner (Converted to External) | Vantage: 30238 | 3DMark06: 26917 | 3DMark11: 7346

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  5. #5
    Notebook Evangelist
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    Default Re: How to diy remote assistance

    TeamViewer seems expensive at $700+.

  6. #6
    Sacred Blame
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    Default Re: How to diy remote assistance

    Quote Originally Posted by TreeTops Ranch View Post
    TeamViewer seems expensive at $700+.
    From their website:

    TeamViewer is free for all non-commercial users!
    700$+ is for businesses
    Current: Precision M6700¦3720qm¦2x240GB SSD + 256GB mSATA¦32GB DDR3 1600MHz¦Firepro M6000
    Previous: Asus G73Jh-A2¦920xm¦160GB G3 + 7K750¦Chastity vBios¦ICD7 + 0.5mm pads¦Intel 6300
    Secondary: Elitebook 2760p¦2410m¦250GB SSD¦8 GB DDR3¦HD 3000

  7. #7
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    Default Re: How to diy remote assistance

    Cool,
    thanks ya'll, I'll have to check that out...
    There are no stupid questions, only a whole lot of inquisitive idiots...
    CF-29CWKGZDM>>>1.2ghz/1.25GB/120GB/WWAN/EM8206+/DVD+-/New TS/GPS/BT
    GoBook III 260>>>1.8Ghz/1gb/TS/GPS/BT
    GoBook III 260>>>Donorbook

    --Please read the FAQ--Please refer to the wiki--Please post your model number if you are asking for help

 

 

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