Update: after multiple emails, reviews on social media, and credit card dispute Ken responded and overnighted me the correct working part. Thanks.
Thanks, It is a good thing I keep my emails then. In fact if you look at your email from today, the reply history confirms that you received it: "...
I gave them a chance. I think 2 weeks is more than enough. How long do you think it should take a company after it acknowledges that it messed up,...
Update: after multiple emails, reviews on social media, and credit card dispute Ken responded and overnighted me the correct working part. Thanks....
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